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2018 Huawei H19-304-ENU Exam Questions and Answers

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2018 Huawei H19-304-ENU Exam Questions and Answers

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  1. HCPA-Unified Communications-ENU H19-304-ENU FULL Version: 230 Q&As

  2. H19-304-ENU Exam Dump No.1 Which U1900 series gateway does ASI/OSU not match? A. U1911 B. U1960 C. U1981 D. U1980 Answer: D

  3. H19-304-ENU Exam Dump No.2 When how many eSpace 7903X expansion modules is the eSpace 7950 connected to, you need to supply the expansion modules with an external power supply? A. 1 B. 2 C. 3 D. 4 Answer: B

  4. H19-304-ENU Exam Dump No.3 Intranet mobile access also needs access through IAS, cannot access through the MCC. A. True B. False Answer: B

  5. H19-304-ENU Exam Dump No.4 For predictive outbound, the system can automatically adjust the outbound speed, in order to achieve the balance of incoming and outgoing calls. A. True B. False Answer: A

  6. H19-304-ENU Exam Dump No.5 Multiple customers dial the same number, ordinary customers can be assigned to the IVR process or skill queue; VIP customers can be assigned directly to the agent, without waiting for the customer. A. True B. False Answer: A

  7. H19-304-ENU Exam Dump No.6 Huawei supports virtual contact center functions and can be used for outsourcing applications. Each virtual contact center has an independent access code, independent reports, independent IVR, independent agents, queuing machine resources can also be divided according to the virtual contact center. A. True B. False Answer: B

  8. H19-304-ENU Exam Dump No.7 The customer sends an email to Huawei Contact Center. When the customer receives the reply from the agent, what is the sender address of the reply email? A. The agent's own receiving email address B. business official Email address C. A random email address D. the agent's own sending email address Answer: B

  9. H19-304-ENU Exam Dump No.8 If you need to provide multimedia data conferencing capabilities, which of the following module is essential? A. MAA B. UMS C. Meetings MS D. SBC Answer: C

  10. H19-304-ENU Exam Dump No.9 Huawei queuing machines can support recording without third-party devices, can reduce costs. A. True B. False Answer: A

  11. H19-304-ENU Exam Dump No.10 U2980 VTM program, which components cannot be configured? A. Chassis B. OMU C. CIU D. GPU Answer: C

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