Patient Information Recall Systems

1. Patient Information Recall Systems

2. Learning objectives • Understand the link between population health data and chronic disease care • Know what information can be collected and collated from primary information recall systems • Understand the benefits of primary information recall systems

3. Population health • Focus on the health of populations not just individuals • Involves actions – ‘interventions’ - that change the health of a whole group • Includes clinic and community based services providing prevention, early detection and management programs • Requires data collection

4. Importance of health data • Provide information on health indicators for a community including: • comparisons of clinical information • costs of health care • identification of prevention targets

5. FerretPatient Information Recall System • Outcomes focus • Population health approach • Prevention, early detection and management of chronic disease • Supports quality improvement processes

6. The health chart • Each client gets an electronic health chart • It shows the processes assigned to a client and when they are due • Colours and letters are used to the type of process and if it has been completed

7. Information available • Who has been seen • Details of the appointment • Who has not been seen • What’s overdue or due in the future

8. Information searches • Who • What interventions • Rates / coverage, trends, outcomes • Health status of individuals and population • Demographic data • Reports for the community

9. Activity data • Ferret also allows collection of activity data which shows what processes are being carried out in a clinic in a day, week, month or year • It allows service providers to determine • How many clients were seen • What they were seen for • How long a consult took etc

10. Benefits for clinical staff Central register which provides and assists with: • collection of client information • organisation of workloads • Standardisation of data collection • quality improvement processes

11. Benefits for managers • Reporting • Serviceactivity • Populationhealth • Workforceinformation • Standardisingdatacollection • Continuousqualityimprovement

12. Benefits for clients and community • Promotesselfmanagement • Increasedcontinuityofcare • Decreasedduplicationofservices • Accesstopopulationhealthdata • Participationinimprovedhealthoutcomes • Developmentofcommunitygroups • Continuousqualityimprovement

13. System effectiveness Remember A data collection system is only as good as it’s users and the quality and quantity of information entered.Electronic Health Information Systems are here to stay

14. Learning Activity Please complete the learning activity