911 PST Chapter 3 & 4

1. 911 PST Chapter 3 & 4

2. Equipment Mad Skills NCIC/FCIC What we use TDD $100 $100 $100 $100 $100 $200 $200 $200 $200 $200 $300 $300 $300 $300 $300 $400 $400 $400 $400 $400 $500 $500 $500 $500 $500

3. Enables communications between public safety telecommunicators and field personnel; dispatches field units to routine and emergency scenes; receives verbal communications from field units relating to self-initiated events

4. What are Radios?

5. Search engines that provide accurate locations based on physical address and/or longitude and latitude coordinates.

6. What is Mapping?

7. Obtains criminal justice intelligence utilizing local, state and national databases; input criminal justice information that will be added to the FCIC/NCIC hot files; send and receive state and national messages pertaining to criminal justice information

8. What is Teletype?

9. Receives calls and communicates with citizens who are hearing impaired and/or unable to verbally communicate.

10. What is TDD?

11. Provides an internet pathway to enable communications between multiple agencies in the event of emergency situations

12. What is Florida Interoperability Network (DOLFIN)?

13. Varying the volume rate and/or pitch of speech to give particular emphasis on certain words.

14. What is Inflection?

15. You can do this through tone of voice, knowledge base and understanding.

16. What is Project Confidence?

18. What is your wager?

19. This refers to the process of deriving a conclusion not only based on fact but also based on human perceptions and logic. It is derived by reason.

20. What is Inference?

21. This is a way of listening and responding that shows interest in what the speaker is saying and ensures mutual understanding.

22. What is Active Listening?

23. The successful simultaneous performance of two or more tasks by one individual

24. What is Multi-functional dexterity?

25. Created in June, 1970

26. What is TEAM AMERICA

27. NCIC was created by the FBI in 1967 and is housed here

28. What is Clarksburg, West Virginia?

29. Over ___ million transactions a month travel through the FCIC system

30. What is 87?

31. FCIC is a multi-faceted system connecting approximately ____ city, county, state and federal agencies.

32. What is 1,300?

33. This the primary information system on NCIC and is a computerized high speed message switching system created for and dedicated to the criminal justice community

34. What is NLETS?

35. Forms utilized for the manual documentation of information pertaining to criminal histories, wrecker logs, private property tows, repossessions, etc.

36. What are logs?

37. Send, copy and receive information pertaining to public safety telecommunications.

38. What are Faxes and Copy Machines?

39. An automated voice system to collect audio recordings as permanent records that may be used in criminal or civil actions, providing exact recollection of events as they happened.

40. What is Recording Equipment?

41. An agency/vendor specific computerized automated system which allows public safety telecommunicators to input information for a response from field personnel, collect information as a permanent record, and relay informational broadcasts to field units via mobile data devices

42. What is CAT?

44. What is your wager?

45. Allows for the manual documentation of pertinent information pertaining to emergency and non-emergency events when the CAD is down.

46. What are Call Cards?

47. A device giving people the ability to type a conversation instead of speaking.

48. What is a TDD?

49. “End of conversation”

50. What is SKSK?