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Value Stream Mapping Event UW-System PIR Process October 16 – October 17, 2008 . PIR Future State Participants. The Future State Team. Combine Objectives. More efficient Process Improve customer satisfaction Better communication Limit the burden of paperwork for person getting paid
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Value Stream Mapping Event UW-System PIR Process October 16 – October 17, 2008
Combine Objectives • More efficient Process • Improve customer satisfaction • Better communication • Limit the burden of paperwork for person getting paid • Limit the chance of fraud & collusion • Determining if the individual is or is not an employee. • Ensure that payment is equitable and reasonable • Learn “Best Practices” • Increase accuracy & eliminate rework
Combine Objectives • Speed up the payments • Standardized Work procedure for PIR. • Group of Standard contracts • Easier way verify funding for payment • Clarify process (when, where, why & how to use the PIR process or form) • To ensure compliance w/requirements (IRS) • Define a standard System-wide policy for PIR
Project Metrics & Goals UW Whitewater
Project Metrics & Goals UW Parkside
Project Metrics & Goals UW Milwaukee
Project Metrics & Goals UW Colleges
Project Metrics & Goals UW Extension
Benefits to Date • We now are able to: • Apply Value Stream Mapping to other processes • Understand entire process end-to-end • Learn from best practices at other campuses • Leverage UW-System resources and staffing • Encourage a culture of continuous improvement • Recognized common practices and issues at other campuses
Anticipated Benefits • Increase customer satisfaction • Eliminate redundant recordkeeping • Eliminate errors • Streamline the PIR Process • Minimize liability
Resources & Time How to accomplish the Future State? • Get management approval and continued support to go ahead with the improvement plan • Value Stream Manager to keep the Steering Team updated on progress • Time and resources to implement • Allow the team time to meet on a regular basis to: • implement the remaining actions • drive continual improvement • DELIVER THE FUTURE STATE
Thank You Questions?