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COMMUNICATION SKILLS

This interactive session focuses on the basics of communication, emphasizing its importance in various aspects of life such as classroom settings, work environments, relationships, social interactions, and athletics. Participants will engage in activities to improve their non-verbal communication, listening skills, and overcome cultural barriers. Through skit activities and practical tips, attendees will learn how to enhance both speaking and listening abilities. The workshop covers the six elements of the communication process and explores the impact of verbal, paralanguage, and body language components. Join us to fine-tune your communication skills and foster better interactions in your personal and professional life.

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COMMUNICATION SKILLS

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  1. KIN 331 – Peak Performance Prof. Kim Albert Lum LaRon Mitchell Larissa Ugto COMMUNICATION SKILLS

  2. ICE BREAKER!!! • Gather in groups of 3-4 people • Each person take 1 minute to share their Spring Break highlights.

  3. Objectives… Basics of communication Importance of communication Non-verbal communication Listening skills Cultural barriers Skit activity Tips to improve communication

  4. What is COMMUNICATION? “the interchange of thoughts, opinions or information through speech, writing or signs” (dictionary)‏

  5. Importance of Communication • Classroom • Work • Relationships • Social skills • Athletics

  6. ★Six Elements of the Communication Process Decide you want to share what you want, value, or feel with someone. Translate the thought to be communicated to a message. Sending the message: word articulation. Channeling the message: speaking through words & production of sound waves. Receiver acquires message and interprets/decodes Receiver internally deliberates the response—Happy? Angry? Etc..

  7. Paralanguage Pitch -highness/lowness of a sound Resonance -richness/thinness of your voice Articulation -”the adjustments and movements of speech organs involved in pronouncing a particular sound, taken as a whole” Tempo -rate of movement; pattern Volume -loudness/softness Rhythm -uniformity; patterns

  8. ListeningA Vital Element in the Communication Process “We hear half of what is said (50%), we listen to half of that (25%), we understand have of that (12.5%), we believe half of that (6.25%)‏ and we remember half of that (3.125%).”

  9. Did you know that…. The impact of a message is divided as: 7% Verbal (words)‏ 38% Paralanguage 55% Body Language

  10. Non-Verbal Communication • Physical appearance • Posture • Gestures • Touching • Facial expressions • Sign language

  11. Zones of Space: How Close Is TOO Close 4. Public Zone -20’ or more -teaching a class 3. Social Zone -4’-12’ -business gatherings/parties 2. Personal Zone -1½’ – 4’ -conversations with friends 1. Intimate Zone -0’’ – 18’’ -lovers/ very close friends

  12. Activity I: Facial Expressions Holding a new born baby The loss of a close friend; death. Watching a scary movie. Watching Scary Movie. Winning the lottery. Group member does NOT show up on presentation day.

  13. Cultural Barriers In Communication Video clip

  14. “Using Positive Language”by: Robert Bacal Homework II: Article Summary beneficial Reduces conflict writer/speaker: credible, respectable

  15. Activity II: Skits Student & teacher communication -What are better approaches for the student? -Should the teacher be more aggressive in the future? Athlete & coach communication -How could the athlete have handled this better? -Was the coach right for benching his star player for the next game?

  16. Improving Communication Skills • Listening -listen with empathy -listen with openness -be mentally prepared to listen -practice on improving concentration -remind yourself not to judge speaker -listen with your eyes -observe body language -listen for main ideas -build vernacular/vocabulary -remove distractions when possible -be committed! • Speaking -keep eye contact -be aware of body language -carefully choose words

  17. THE END! Questions? Comments? Concerns?

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