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Sonal Ghadge SYBAF Roll no : 11. Introduction. Two years ago, the sum total of knowledge about e-commerce could be contained in one bucket of bits.
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SonalGhadge • SYBAF • Roll no : 11
Introduction • Two years ago, the sum total of knowledge about e-commerce could be contained in one bucket of bits. • Two years from now, one might float on an ocean of digital signature regulation alone. Almost every area of substantive law has been touched by an "e-issue" and it is all a cyber-attorney can do to keep his or her head above water. • The broadest definition of e-commerce is "the conduct of transactions by electronic means." In the interest of water safety, this series will sail in a smaller pond.
We will focus specifically on purchases of goods and services from online stores on the Web. • Because this is an introductory course with a limited schedule, we will focus our study around the needs of a fictional e-enterprise, ComeStudyAbroad.com, which has no bricks-and-mortar counterpart, deals only in electronic information, and does not engage in sales of physical goods.
What do you mean by internet commerce • E-commerce is a transaction of buying or selling online. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. • Modern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail.
Impact on market and retailers • Economists have theorized that e-commerce ought to lead to intensified price competition, as it increases consumers' ability to gather information about products and prices. • Research by four economists at the University of Chicago has found that the growth of online shopping has also affected industry structure in two areas that have seen significant growth in e-commerce, bookshops and travel agencies.
Generally, larger firms are able to use economies of scale and offer lower prices. The lone exception to this pattern has been the very smallest category of bookseller, shops with between one and four employees, which appear to have withstood the trend.Depending on the category, e-commerce may shift the switching costs—procedural, relational, and financial—experienced by customers.
Objectives of E commerce • Promotion of art and science of Supply Chain Management by means of training, examination, lectures, seminars, exhibitions, publications, and otherwise in above areas and diffusion of useful knowledge in related areas • Promotion and advancement in the area by discussion, enquiry, research, experiment and other means • To formulate, lay down and publish standards, norms and codes of practice, specifications and monographs • To set up and administer a hallmarking systems for certification of systems and organizations in above areas
To participate in National & International fora for above objectives; • To promote and encourage use of computers and e-commerce in above mentioned areas by means of training research and development; and • To provide consultancy in the above mentioned fields for organisation desirous of using the facilities and expertise of the Institute.
Access to global market Every business on the Internet has a global presence. • The Internet makes it possible to work effectively and efficiently with customers, partners, and suppliers around the world • Worldwide, high-bandwidth communications • Essentially the same cost of communications (whether the parties are down the street or halfway around the world) • Technologies allow businesses to know more about their customers
Advantages of Ecommerce • 1. Cost Effective - The entire financial transactions will eventually become electronic, so sooner conversion is going to be lower on cost. It makes every transaction through e-commerce payment a lot cheaper. • 2. Higher Margin - E-commerce also enables us to move better with higher margin for more business safety. Higher margin also means business with more control as well as flexibility. You can also save time from the e-commerce. • 3. Better Productivity - Productivity here means productivity for both companies and customers. People like to find answers online because it is faster and cheaper, and it costs a lot cheaper expense as well for the company.
4. Quick Comparison - E-commerce also enables you to compare price among several providers. In the end, it leads you to smart shopping. People can save more money while they shop. • 5. Economy Benefit - E-commerce allows us to make transaction without any needs on stores, infrastructure investment, and other common things we find. Companies only need well built website and customer service.
Disadvantages of E commerce • 1. Security - Customers need to be confident and trust the provider of payment method. Sometimes, we can be tricked. Examine on integrity and reputation of the web stores before you decide to buy. • 2. Scalability of System - A company definitely needs a well developed website to support numbers of customers at a time. If your web destination is not well enough, you better forget it. • 3. Integrity on Data and System - Customers need secure access all the time. In addition to it, protection to data is also essential. Unless the transaction can provide it, we should refuse for e-commerce.
4. Products People - People who prefer and focus on product will not buy online. They will want to feel, try, and sit on their new couch and bed. • 5. Customer Service and Relation Problem - They sometimes forget how essential to build loyal relationship with customers. Without loyalty from customers, they will not survive the business.
Types of e commerce • Business-to-Consumer (B2C) - In a Business-to-Consumer E-commerce environment, companies sell their online goods to consumers who are the end users of their products or services. Usually, B2C E-commerce web shops have an open access for any visitor and user. • Business-to-Business (B2B) - In a Business-to-Business E-commerce environment, companies sell their online goods to other companies without being engaged in sales to consumers. In most B2B E-commerce environments entering the web shop will require a log in. B2B web shop usually contains customer-specific pricing, customer-specific assortments and customer-specific discounts. There are several SaaS B2B eCommerce platforms available.
Consumer-to-Business (C2B)- In a Consumer-to-Business E-commerce environment, consumers usually post their products or services online on which companies can post their bids. A consumer reviews the bids and selects the company that meets his price expectations. • Consumer-to-Consumer (C2C) also known as Peer-to-Peer or (P2P) - In a Consumer-to-Consumer E-commerce environment consumers sell their goods to other consumers. A well-known example is eBay. New mobile version gaining a lot of traction are OfferUP and Close