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New services offered by credit agencies. The issue of transparency. Introduction. Credit reports Credit scores Two questions: What are the new services offered by credit agencies? Are consumers sufficiently informed about these services?.
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New services offered by credit agencies The issue of transparency www.option-consommateurs.org
Introduction • Credit reports • Credit scores • Two questions: • What are the new services offered by credit agencies? • Are consumers sufficiently informed about these services? www.option-consommateurs.org
What are the new services offered by credit agencies? • Scoring multiplication • Diversification of the uses for credit reports • Identity verification and fraud prevention • Services to consumers • Service automation www.option-consommateurs.org
Are consumers sufficiently informed about these services? • Difficulty to obtain information • The major financial institutions’ consent clauses • Management policies for personal information (credit agencies and banks) • Legal implications www.option-consommateurs.org
Possible solutions • The need to better inform Canadian consumers • Change the law: 4.8.2 principle - openness • Changes in practices • Simplify and explain www.option-consommateurs.org
Other issues • Re-identification risk • Inaccurate data in credit reports • Freedom of contract and risk management www.option-consommateurs.org
Alexandre Plourde aplourde@option-consommateurs.org www.option-consommateurs.org