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Patents Pending. The Customer Centric Way to Obtain Wireless Numbers Through Directory Assistance Info proval. By. Click to Proceed. Problem. In a called party pays environment, privacy groups are concerned that marketer’s will have easy access to mobile subscribers. Telemarketing. SPAM.
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Patents Pending The Customer Centric Way to Obtain Wireless Numbers Through Directory Assistance Infoproval By Click to Proceed
Problem In a called party pays environment, privacy groups are concerned that marketer’s will have easy access to mobile subscribers. Telemarketing SPAM Privacy Click to Proceed
Background • Wireless number in directory service has been widely discussed in the mobile industry • Cingular (at&t Mobility) early industry leader • Verizon resisted idea on privacy basis • Opt-out / Opt-in • Penalties for telemarketing use of directory • Service will happen • How remains unanswered Click to Proceed
Social Need for Wireless Directory Assistance • Certain safety and security needs warrant mobile numbers being offered in the directory • Users are migrating to a mobile phone • Mobile number ‘indexing service’ will become a must to allow future communications • Examples: • A babysitter needs to contact the parents in an emergency • A school needs to contact a parent who is not in the office • An elderly parent is taken to the hospital and can not remember their care giver’s cell number • A loved one is in an accident and is not able to give a contact number Click to Proceed
From OpCo – John Smith 404-843-0431 is requesting your Directory information. May we release it? Yes Call / More From OpCo – John Smith 404-843-0431 is requesting your Directory information. May we release it? Yes Call Now / More Yes NxSteps Solution Infoproval • Infoproval allows the mobile operator to ask for subscriber permission to release directory information • Per occurrence basis • Allow subscriber to: • Always accept • Always reject Yes Click to Proceed
You can call John Smith Send Dial *67 and – John Smith From OpCo 404 - 843 - 0431 while blocking your Premission Phone Number 404 - 843 - 0431 is requesting your calling identification. directory information. May we Would you like to call now? Dial release it? Call – block my ID Phone Number Yes Call – show my ID Call / More From OpCo – 2:30 Screen nd Tuesday September 22 John time out or proceed Smith 404 - 843 - 0431 requested message your directory information. Call Now Send Release information Premission More InfoprovalService Offering Click to Proceed
Infoproval Service Offering – Fully Developed • Subscribers can set their mobile to automatically respond to a permission request • Always Accept / Reject Click to Proceed
Significant High Margin Opportunity Yearly Recurring Revenues $607M to $1097M • US Cellular Industry • 200M customers • 5-18 DA calls per customer / yr • $1.25 - $1.75 average charge for DA call • Cellular operator gets 30% - 50% of DA $0.25+ APRU Increase!!! Click to Proceed
Infoproval Key Benefits • Consumer controls access to their information • Answer a real defined need in the market • Resonates well with consumers and privacy advocates • High margin 1/3rd of a billion opportunity for at&t • Many have pursued this market because of size and profitability • No answer for the privacy issue • Does not allow others to erode information service revenues • Free / 1-800 411 providers, Skype, New entrants • Highly profitable for all constituent groups Click to Proceed