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CAHO: Advancing Healthcare Quality Nationwide

Learn about CAHO, a platform founded by Dr. Alexander Thomas in 2012 to raise healthcare standards, support accreditation bodies, and promote communication in healthcare. Explore CAHO's achievements, projects, and partnerships to enhance healthcare quality in India.

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CAHO: Advancing Healthcare Quality Nationwide

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  1. CAHO Dr. Alexander Thomas President, CAHO

  2. Origin of CAHO All stakeholders keenly felt the need for a platform for accredited hospitals and laboratories CAHO was created by NABH at an NABH conclave in 2012

  3. Objectives of CAHO • To continuously raise the bar of healthcare quality • To support NABH & NABL: provide feedback and CQI initiatives • To make visible the benefits of accreditation to various stakeholders: patients, insurance, healthcare providers and industry leaders • To share best practices and learn from each other • To provide mentorship to non-accredited healthcare organisations

  4. Founder-Members of CAHO • Dr RV Karanjekar • Dr Premkumar Nair • Dr N Trivedi • Dr Junaid Rahman • Mr Sunny Kuruvilla • Dr A Malathi • Dr Nandakumar Jairam • Dr Girdhar Gyani • Dr Alexander Thomas • Dr Venkatesh Thuppil • Dr Arati Verma • Dr Nabin Pattnaik

  5. Governing Committee 2015-2017

  6. CAHO ACHIEVEMENTS: NATIONAL ENTRY-LEVEL STANDARDS OF ACCREDITATION • Facilitated the introduction of entry-level standards of accreditation through the National Accreditation Board for Hospitals and Healthcare Providers (NABH) • Promoted the entry-level standards through different State Governments and IRDA • Developed a Guidebook on the Entry-Level Accreditation Standards with NABH and the World Bank

  7. PRE-ACCREDITATION ENTRY-LEVEL STANDARDS FOR SMALL HEALTHCARE ORGANISATIONS

  8. CAHO ACHIEVEMENTS: NATIONAL HEALTHCARE COMMUNICATION • Facilitated feedback for the 4th Edition of the NABH Accreditation Standards • Introduced the incorporation of healthcare communication among the 4th Edition Accreditation Standards

  9. Communication… • Started a dynamic movement on healthcare communication in the country with the development of a textbook on the subject. • Development of communication workshops all over the Country • The creation of an e-learning course on Healthcare Communication for Better Healing

  10. COMMUNICATE. CARE. CURE: A GUIDE TO HEALTHCARE COMMUNICATION

  11. CAHO IS REPRESENTED/INVOLVED WITH: • The Board of NABH • The Task Force on Public Health Policy, Govt. of Karnataka • The National Steering Committee to review ethical and legal perspectives of healthcare in India • AHPI • HSSC

  12. A MEETING OF THE TASK FORCE ON PUBLIC HEALTH POLICY, GOVT. OF KARNATAKA

  13. CAHO POLICY ACHIEVEMENTS • Contributed to the Allied Health Sciences Bill by the Ministry of Health and Family Welfare • Consulted with HCOs regarding quality • Lobbying with the government to make ultrasounds available to all for improved quality of care • Supported Ministry of Health regarding the introduction of nurse practitioners • Facilitated Nurses for a Cause for nurse empowerment

  14. GREENING AND ENERGY INITIATIVES • MOU with Energy Efficiency Service Limited (EESL) a Government of India body to conduct the energy audits of CAHO members. • CAHO represented the accredited hospitals and laboratories in the meeting for developing plans for disaster management in hospitals and laboratories organised by National Institute of Disaster Management. • CAHO organised a Round Table meeting on greening the healthcare sector in New Delhi. • CAHO represented the accredited healthcare sector to give their feedback on the draft of the new Biomedical Waste Management rules and regulations to Government

  15. OTHER CONTRIBUTIONS • World Bank project for accreditation of Government hospitals in Karnataka.Bijapur Hospital awarded Kayakalp. • Jayanagar Govt. Hospital and KC General Hospital, Malleswaram • World Bank-NABH-IIM, Bangalore project on impact of accreditation • Training of entry-level assessors • Handholding during accreditation process in different states • Knowledge partner for the 5th International patient safety congress held in Bangalore.

  16. Technology • Mobile App for the general public for spreading awareness on healthcare quality accreditation and many other features -including locating the nearest accredited hospital and laboratory. • Evaluating software which can help implementing quality in hospitals in a major way

  17. Other publications

  18. Partnership with Accreditation Bodies • NABL • NABH

  19. CAHOCON 2015 • First national conference held at Le Meridien, New Delhi • NABH and NABL were technical partners • 400+ delegates from all over India • Secretary-General, QCI and CEOS of NABH and NABL interacted with the delegates • Distinguished luminaries and eminent speakers

  20. The way forward….. • Spread message of quality healthcare throughout the Nation • Clinical establishment act and accreditation

  21. Thank you

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