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Selection, part 2

Selection, part 2. OS352 HRM Fisher Oct. 9, 2003. Agenda. Benefits and drawbacks of different selection tools Interviews Structured vs. unstructured Writing interview questions Current issues in selection. Typical Selection Tools. Application blanks Interviews Written tests

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Selection, part 2

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  1. Selection, part 2 OS352 HRM Fisher Oct. 9, 2003

  2. Agenda • Benefits and drawbacks of different selection tools • Interviews • Structured vs. unstructured • Writing interview questions • Current issues in selection

  3. Typical Selection Tools • Application blanks • Interviews • Written tests • Cognitive ability • Personality • Integrity • Job samples/simulations • References and background checks

  4. Using multiple methods • Gathering information in more than one way • Can increase validity of entire process • Multiple hurdles vs. compensatory decision making

  5. Interviews • Unstructured interviews show poor reliability and validity • Structured interviews show better results • Experience based v. hypothetical questions • Ways to structure interviews • Set list of questions, follow up questions • Multiple interviewers, interviewer training • Scoring guidelines • Decision making rules

  6. Illegal Interview Questions • Any questions addressing protected class status • For example: • What religious holidays do you observe? • Do you have any children? • How old are you? • Do you have any disabilities? • If the information is needed (business necessity), find legal ways to ask the question • Are you willing to work on major holidays such as Thanksgiving and Christmas?

  7. Writing Interview Questions • In groups, write three interview questions for one of the following jobs: • Senior Groundskeeper • Assistant Director of Admissions • Use information in position descriptions • Note which KSAOs you are measuring with your interview questions

  8. Job samples • Applicant actually performs a part of the job • Simulations • Internships often serve as a selection device • Why? • What value do they add to the process? • What were the stated outcomes of the internship programs you found?

  9. Current issues • Applicant reactions • Invasiveness of tests • Rejection process (Gilliland, et al, 2000) • Selection at the TSA • Hiring 55,000 workers in 10 months • Background checks • Impact of technology on selection • Computer adaptive testing • Testing over the internet

  10. For next class • Topic: Performance management • Read chapter 8 • Why is performance management controversial? • Why are we so concerned about rating errors?

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