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Smart selling in competitive edge. Agenda. Competition The amoebic roller-coaster The Art of War - Selling SMART Key attributes Business Models. ERICSSON. competition. Market dynamics. Changing consumer behavior Technology on the fly Intense entrepreneurial competition
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Agenda • Competition • The amoebic roller-coaster • The Art of War - Selling SMART • Key attributes • Business Models
ERICSSON competition
Market dynamics Changing consumer behavior Technology on the fly Intense entrepreneurial competition Regulatory environment • Central role in the defining emerging and evolving Competition
An all-communicating world What people need… MOVIE
Current customer perception COMPETITIVE ENVIRONMENT GROWING RAPIDLY AND THE NEED FOR ALTERNATIVE BUSINESS MODELS Know your competitors Traditional Internet Fusion 50 billion connections… Source: Imtrack 2008
Know your customers • Customers’ buying process & experience • Customers’ payments criterion • Level of Customizations/ SI required • Level of Post sales Support required • Cost: goals & tolerances • Growth: Sales Targets • Reach: widen the access • Visibility: Taking the brand further
Finding the right balance From To Technology focus Customer/market focus SMART Technology Leadership Customer Engagement Leadership
Innovate business models The Minute Factory The Great Wall syndrome Partnership Ecosystem Managed Services Leverage on Acquisitions Go Green
Selling smart Chetan.kohli@globallogic.com Kapil.mittal@ericsson.com