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1. 8 Identifying Market Segments and Targets. What is a Market Segment?. A market segment consists of a group of customers who share a similar set of needs and wants. The marketer’s does not create the segments. The marketer’s task is to identify segments and decide which one(s) to target.
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1 8Identifying Market Segments and Targets
What is a Market Segment? • A market segment consists of a group of customers who share a similar set of needs and wants. • The marketer’s does not create the segments. • The marketer’s task is to identify segments and decide which one(s) to target.
Segmenting Consumer Markets Geographic Demographic Psychographic Behavioral
Geographic Segmentation • Nation • State • Region • Countries • Cities • Neighborhoods
Demographic Segmentation • Age and life cycle • Life stage • Gender • Income • Generation • Social class • Race and Culture
Psychographic Segmentation • Personality traits • Life style • Value
Behavioral Segmentation: Behavioral Variables • Occasions • Benefits • User Status • Usage Rate • Buyer-Readiness • Loyalty Status
Loyalty Status • Hard-core • Split loyals • Shifting loyals • Switchers
Effective Segmentation Criteria • Measurable • Substantial • Accessible • Differentiable • Actionable