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Making it Real: Getting Project Management Right for Content Management Web Projects. Presented at NTC 2010 by: Steve Backman, Ted Fickes , Heather Gardner-Madras, Mimi Kantor. Open Source content management transformation. New patterns for design and implementation
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Making it Real: Getting Project Management Right for Content Management Web Projects Presented at NTC 2010 by: Steve Backman, Ted Fickes, Heather Gardner-Madras, Mimi Kantor
Open Source content management transformation • New patterns for design and implementation • New patterns for staff participation • New roles and responsibilities for consultants • New Messaging and integration with Social Media • New options for engaging constituents • New opportunities to measure success NTC 2010: Web Project Management Today
What have you experienced? • What web software did you use? • How did it affect planning and project management? • What worked best in your experience? • What challenges took you by surprise? NTC 2010: Web Project Management Today
1. Who’s on today’s web team? • “Client project lead”—leadership and technology • Consultant/Web developer • Program staff and content • Development, Communications staff and messaging • Senior staff, board and strategy • IT, advocacy & fundraising staff and integration NTC 2010: Web Project Management Today
2. What balances do we need to strike? • Who’s calling the shots: Client vs. Developer leadership • Old style sites vs holistic communication center • Technical, visual makeover vs. new communications strategy • Centralizing vs distributing responsibility NTC 2010: Web Project Management Today
3. What has changed with design and architecture? • Escaping the linear calendar • Reduce the technical requirements… • …But don’t ignore what’s new • CMSs streamline implementation costs… • …Features add costs • Plan to be flexible NTC 2010: Web Project Management Today
Adapting a Process NTC 2010: Web Project Management Today
4. How do we prepare now to keep it fresh? • Who will manage the site after it launches? • Learning the system to get the most out of it • Projecting time and distribution of tasks • Setting measurable goals in advance • Keeping those goals realistic NTC 2010: Web Project Management Today
5. Lining up project documents • Overall Project Plan • Site map • Wireframe • Creative brief • Features specifications • Data integration pathways – donations, events… • Technical: domain registration, hosting, roles & logins list • Schedule: Google calendar? Milestones? • Content planning & documents NTC 2010: Web Project Management Today
Resources and Tools • Communications Tools • Basecamp, Central Desktop, Open Atrium, Sharepoint, Zoho • Time Tracking and Scheduling • Intervals , Harvest, MS Project, Many Moon • Web Style Guide, online guide to managing a project • Issues / Bugs • donedone NTC 2010: Web Project Management Today
What’s cool for participatory design? • Wireframe Tools • Visio, Omnigraffle, Gliffy, Balsamiq • Group Collaboration • Google Products including Docs, Calendar, Gtalk, etc. • Microsoft Office or Open Office • Dropbox • Screen Share / Audio Tools / Video Chat • Ready Talk, Adobe Connect, Go To Meeting, Skype, iChat, FreeConference, Meebo, ooVoo, • Face-to-Face meetings NTC 2010: Web Project Management Today
About Us… • Heather @hgm | hgm@heathergm.com | heathergm.com • Mimi @mimikantor | mkantor@dbdes.com | dbdes.com • Steve @stevebackman | sbackman@dbdes.com | dbdes.com • Ted @hayduke | tfickes@gmail.com | wilderness.org NTC 2010: Web Project Management Today
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