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Batch X – FPO. OnTrac Phase 2 - Executive Report. Batch Details. 15 Participants. 100% of Total Action items Implemented. Batch – X. 31 SLA’s show Improvement. 100% of Total Project submissions completed. 31 SLA’s committed to Improve in Phase 2. Agenda.
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Batch X – FPO OnTrac Phase 2 - Executive Report
Batch Details 15 Participants 100% of Total Action items Implemented Batch – X 31 SLA’s show Improvement 100% of Total Project submissions completed 31 SLA’s committed to Improve in Phase 2
Agenda 1. OnTrac Certification process 1. OnTrac Certification process 1. OnTrac Certification process 1. OnTrac Certification process 1. OnTrac Certification process 2. Batch Details 2. Batch Details 2. Batch Details 2. Batch Details 2. Batch Details 3. Highlights 3. Highlights 3. Performance Snapshop 3. Highlights 4. SLA Commitments 4. SLA Commitments 4. Frequency Distribution of improvement 5. SLA Status 5. Assignment Completion 6. Individual Performance Data
OnTrac Certification Process Phase 3 Phase 2 Phase 1 • Attend 5 day OnTrac Class Room Session • Commit2 SLA’s to improve – Post Manager sign off • Written test– 60% weight age – OnTrac Certification • Submit Project Book – Proof for 42 activities • Prepare Phase 3 Power point template - OnTrac • Present - 40% weight age – OnTrac Certification • Implement 58 Action Items in 8 weeks • Update OnTrac weekly on Committed SLA status • Manager –To sign off Phase 2
Performance Snapshot Improvements in SLA’s Mehmood & Tanuja have the highest average improvement in all their committed SLA’s – 100% 100% of participants have improved on the committed SLA’s. Average improvement of 93% in SLAs
Frequency Distribution >2% to 5% 2 SLA’s 0% to 2% 2 SLA’s >5% to 20% 5 SLA’s Frequency Distribution of %age Improvement >20% to 50% 5 SLA’s >50% to 100% 16 SLA’s This includes the SLA’s of Mehmood, John, Tanuja, Shaikh, Alpesh, Itihas, Damodar,Shailesh R, Arvind, Doshi,Jigar, Dinesh,Ganesh,Janak,ShaileshP whose metrics are quantifiable.
Assignment Completion Rate Action Items Implemented Documents Submitted Participants Managers • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • Mehmood • John • Tanuja • Shaikh • Alpesh • Itihas • Damodar • Shailesh R • Jigar • Dinesh • Arvind • Doshi • Ganesh • Janak • Shailesh P • Mansi • Purnima • Purnima • Kamal • Kamal • Purnima • Hemal • Kamal • Mahesh • Alok • Mahesh • Hemal • Hemal • Chandrashekar • Kamal • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100% • 100%