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1. © The McGraw-Hill Companies, Inc., 2008 11.1 Table of ContentsChapter 11 (Queueing Models) Elements of a Queueing Model (Section 11.1) 11.2–11.12
Some Examples of Queueing Systems (Section 11.2) 11.13–11.15
Measures of Performance for Queueing Systems (Section 11.3) 11.16–11.19
A Case Study: The Dupit Corp. Problem (Section 11.4) 11.20–11.22
Some Single-Server Queueing Models (Section 11.5) 11.23–11.32
Some Multiple-Server Queueing Models (Section 11.6) 11.33–11.40
Priority Queueing Models (Section 11.7) 11.41–11.48
Some Insights about Designing Queueing Systems (Section 11.8) 11.49–11.51
Economic Analysis of the Number of Servers to Provide (Section 11.9) 11.52–11.55
Queueing Models (UW Lecture) 11.56–11.74
These slides are based upon a lecture from the MBA elective course “Modeling with Spreadsheets” at the University of Washington (as taught by one of the authors).
Queueing Applications (UW Lecture) 11.75–11.88
These slides are based upon a lecture from the MBA elective course “Modeling with Spreadsheets” at the University of Washington (as taught by one of the authors).
2. © The McGraw-Hill Companies, Inc., 2008 11.2 A Basic Queueing System