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What’s new from Avaya (February 2011)

What’s new from Avaya (February 2011). Avaya Common Servers. New Server Models: Specs & Configurations. Dell® PowerEdge R610. HP® ProLiant DL360 G7. Avaya Common Servers Server Configurations. Avaya Common Servers Server Configurations. Avaya Aura® 6.1 Communication Manager 6.0.1.

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What’s new from Avaya (February 2011)

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  1. What’s new from Avaya (February 2011)

  2. Avaya Common Servers New Server Models: Specs & Configurations Dell® PowerEdge R610 HP® ProLiant DL360 G7

  3. Avaya Common ServersServer Configurations

  4. Avaya Common ServersServer Configurations

  5. Avaya Aura® 6.1Communication Manager 6.0.1 Conrad Uniacke Senior Product Manager

  6. Communication Manager 6.0.1 • What is it? • Expanded integration and collaboration solutions • Why does it matter? • Support for SIP Peering with CS1000 • Improved Collaborative User Experience • GRIP features • Improved quality • Key Features • Support R4.0.5 & R5.2.1 to R6.X pre-upgrade patch allowing for a single step upgrade process • CM support of HP and Dell servers • Ability to manage your Avaya Aura Conference from your 96x1 Phone and Flare • See list of participants, and control the conference as a moderator • Known as the “Pass SIP 302 Message Upstream” feature • Requires FW 6.2 (May-11) on the 96x1 IP Phones 6

  7. Avaya Aura™ CM Solutions Nov 2010 New Template (Feb 2011) Updating R6.0 templates

  8. Avaya Aura™ Architecture May 2010 SessionManager SessionManager SessionManager SessionManager Application Avaya Aura™ Communication Manager (evolution server) Avaya Aura™ Communication Manager (feature server) Avaya Aura™ for Survivable Core SystemManager ServiceProviders Avaya Aura™ Core Connection SIP Trunks Avaya Aura™ Session Border Controller Access Communication Manager R6.x (evolution server ) Supports SIP endpoints w/o SES Communication Manager R5.2.x No SIP endpoints w/o SES Local SM + CM (feature server) CM LSP R5.2.1For use w/ R5.2.1 no SIP endpoint survivability Avaya Aura™ for Survivable Remote Avaya one-X® SIP endpoints Avaya Aura™ for Survivable Remote For use w/ CM in feature server mode Local SM + CM (evolution server) Avaya one-X® H.323/Digital endpoints Avaya one-X® SIP endpoints Non-SIP CM 5.2 Branch Avaya one-X® H.323/Digital endpoints SIP-only Branch Hybrid SIP, non-SIP Branch

  9. Avaya Aura® Session Manager 6.1

  10. Bits and pieces Increased scale New servers Administration Changes Installation Improvement From and To Adaptations User Searching Integrating CS1K with Session Manager Session Manager and Video Call Admission Control Fine Granularity for Emergency (E911) Calling February 2011 Service Pack – OAMP/Security “Package” Performance Monitoring SNMP Trap Architecture Change Bulk Export of SM Data Third Party Identification Security Certificates SM 6.1 Overview

  11. SM Capacity Increases • 6.1 Total Enterprise BHCC • 3 Million BHCC • 2.7 Million BHCC w N+1 Redundancy

  12. Avaya A175 Desktop Video Device with the Avaya FlareTM Experience

  13. Content Video Content Video Avaya Video Conferencing Solution Avaya 1030/1040/1050 Avaya Desktop Video Device with the Avaya Flare TM Experience Avaya 1010/1020 • HD 720p, single display, content share • Personal Office: 20x26”, fixed focus camera with built in microphone - $3,5001 • Huddle Room: 32x42”, motorized camera with Mic Pod $4,5001 • Lower price and better bandwidth utilization* (668Kp/s)than comparable Tandberg Edge 95 (1.5Mbps) or Polycom HDX6004 (2 Mbps) • HD1080p/720p, dual display, 50x65” , content share, motorized camera & dual Mic Pods • 1030 – No MCU - $7,0001 • 1040 – 4-port MCU - $13,0001 • 1050 – 8-port MCU - $13,0001 • Lower price and better b/w utilization* (1Mbps) than comparable Tandberg C20 or C40 (1.7Mbs) or Polycom 7002 (2Mbps) • Price (list) $3680 • HD and large touch screen • High-quality speaker phone • Fully integrated UC experience • Innovative user experience • Lower price and better HD bandwidth utilization* (396Kb/s) than integrated video phones -- Tandberg 1700 (1.5Mbps) or Polycom HDX4002 (1.0Mbps) Resolution and Performance Price $10,000’s $1000’s Personal Work group * Bandwidth comparisons at 30fps x 4CIF (Flare), 720p (all others)

  14. What is the experience? Action Oriented People Centric Media Transparent Contextually Aware Naturally Collaborative Social Media Aware It is your perceptions and responses that result from use 14

  15. Flare Overview Call Control expanded Contacts Groups Applications Group Participant Cards Spotlight

  16. Overview Contd. Notification Bar Alerts Date & time Reminders Status Presence Title Bars Expanded contact Contacts Fan Contextual Fan (Calendar, Apps, History) Index (left and right) Media menu

  17. Contextual Conference Experience © 2009 Avaya Inc. All rights reserved. 17

  18. Avaya Desktop Video Device (ADVD) Portable (Upright Mode) Docked Portable (Tabletop Mode)

  19. ADVD in Avaya Aura® SIP Environment H.323 ( with CM-ES) Avaya Web Conferencing 6.0 (part of AAC) Polycom Video Conference Bridge Avaya Infrastructure System Manager R 6.0 SIP CM-FS or CM-ES 6.0 Session Manager Proxy/Registrar + PPM 6.0 SIP MS Communicator AA Conferencing 6.0Standard Edition SIP Modular Messaging R5.2 or R6.0 SIP SIP CCMP SIP PPM SOAP PS 6.0 MS OCS Java XMPP MS Exchange Server Upgrade/Settings File HTTP Server ADVD HTTP(s) Active Sync Optional Microsoft servers Social Network APIs Avaya Aura™ Core Components Facebook Optional Components for Avaya Aura™ Complete Solution Optional 3rd Party Servers and Clients

  20. Avaya Aura® 6.1Communication Server 7.5

  21. CS 1000 Release 7.5– The Integration Release Integrate into Avaya Aura® Voice/ VideoServices PresenceServices System Manager Session Manager Avaya CM CS 1000 TDM & IP Phones • What is it? • Enables CS 1000 customers to integrate and leverage the Avaya Aura® applications and services • Why does it matter? • Provides CS 1000 investment protection with an easy transition to Avaya Aura® when appropriate • Ability to have a heterogeneous network sharing capabilities across the network • Key Features • Common SIP based network routing engine for heritage Nortel and Avaya customers • Consolidated management platform for entire Avaya portfolio • Feature rich interworking between CS 1000 and CM users (SIP Peering) • Direct SIP connectivity (without requiring SM) to Avaya Aura® Messaging, Avaya Aura® Conferencing 21

  22. CS 1000 Release 7.5 Market Positioning • SIP • SIP CTI • Presence • Named Apps • Sequenced Apps MCDN over SIP Transparency b/ CS1Ks C PMG One-X® Communicator Upgraded CS 1000 systems 22

  23. Avaya Aura® Compatibility Matrix

  24. Session Manager 6.1Combine NRS benefits into SM NRS SIP capabilities incorporated into Session Manager 6.1 Key CS 1000 SIP functionality of NRS incorporated into Session Manager Enables SIP Peering between CS 1000 and CM Full MCDN/SIP passed between CS1000 nodes NRS is replaced with Session Manager 6.1 with the following exceptions: H.323 Gatekeeper IPv6 CS 1000 HS internal NRS During the migration period of large multisite CS 1000 installations NRS to SM policy Multisite CS 1000 with NRS(s) previously deployed Any form of SIP trunking More than one Avaya Aura® application CS 1000 CS 1000 Session Manager 24

  25. Application Sequencing – Extended Local Calls • Extended Local Calls (ELC) is a new class of service feature that enables delivery of Avaya Aura® sequenced applications to CS 1000 local users • Simple, effective Avaya Aura®application delivery to CS 1000 users - TDM, UNIStim, SIP Lines • Extend CS 1000 deskphone use • No additional CS 1000 DSP capacity consumed • CS 1000 local call information managed by Avaya Aura®core • Avaya Session Manager routes CS 1000 local calls to a preconfigured ELC SIP trunks • Avaya Aura®apps delivered to CS 1000 local call users in addition to SIP trunk calls • Zero charge SIP Access ISM licensing SIP Network CS 1000 --------SIPTrunk-------- Session Manager • TDM, UNIStim IP, SIP Lines • Extend application sequencing and foundation services to intra-CS 1000 calls (i.e. local calls) • Local Intra AE call route 25

  26. Avaya one-X® Communicator for CS 1000 Supported on CS 1000 R7.5 and MS Windows PCs CS 1000 SIP line functionality ( see next slides) Telephony and Mid-Call features (hold, transfer, etc.) Local contact list Call logs Message waiting indicator (MWI) Click-to-call from browsers (IE or Firefox) Audio conferencing Point-to-Point video (H.264) Search/display corporate or personal directories Busy State/Presence status updates

  27. CS1000 R7.5: One-X Mobile Lite for iPhone Mobile GUI for CS 1000 R7.5 Mobile Extension features Addt’l gateway not required Eliminates manual keypad entry Service access dialing Feature code dialing Toll avoidance on long distance calls Corporate directory/contacts search & click-to-call Automatic dial format conversion Mobile number privacy - office CLID shown for iPhone calls Single number reach – iPhone rings with deskphone Single button feature activation Simultaneous ring on/off Call forward on/off Conferencing Cellular voicemail avoidance CS 1000 CDR for mobile calls Aura Presence status updates for iPhone calls Compatible with all iPhone models iPhone OS3.x/4.0 Free download from Apple Appstore (requires a configured Mobile Extension account)

  28. G.722 Wideband Codec Support G.722 is an ITU standard codec wideband high quality audio codec widely used in IP telephony CS1000 7.5 supports G.722 codec for any IP calls The following telephony units support G.722: Polycom conference units Third party SIP clients Avaya OneX® Communicator All CS1000 IP components support G.722: Call Server and Signal Server(TPS, SIP gateway, H323 gateway, SIPLine, Media Services, Element Manager) G.722 offers a significant improvement in speech quality over older narrowband codecs such as G.711 Requires UNIStim 5.0 or SIP 4.0 on IP 1120e/1140e, IP 1220/1230 28

  29. SIP4.0 and SIP Line Security TLS/SRTP support with CS1000 Release 7.5 TLS/SRTP introduced in SIP 3.2 Enhancements in R4.0 to interwork with CS1000 R7.5 Built on top of CS1000 7.0/SIP3.2 which brought Expanded SIP line functionality Multi-user Login MLA/BLA Key value: SIP Lines are part of work groups/teams Security Enhancements Certificate based authentication Improved Interoperability IPv6 support Emergency Services Enhancements / E911 Improved Usability USB Headset support Wideband codec (G.722) support 4.0 Standards-based SIP Offering

  30. Avaya Aura® Solution for Midsize Enterprise Chris Johnson, ME Product Manager, 303-538-5117, chrisj1@avaya.com Roger Carollo, ME Systems Engineer, 303-538-3442, carollo@avaya.com

  31. Offer Description/themesAvaya Aura® Solution for Midsize Enterprise Key Specifications

  32. Components of Midsize Enterprise 6.1Comparison with the CM 6.0.1 and Collaboration Server 6.1 solutions

  33. One-X® Client Enablement Services

  34. What’s new with one-X® Client Enablement Services 6.1 • one-X Communicator IM for H.323 w/ Aura Presence Services 6.1 • one-X Mobile Presence w/ Aura Presence Services 6.1 • one-X Mobile Mid-call features (Converged clients only) • Service consolidation to Client Enablement Services • one-X Mobile w/ one-X Portal • System platform deployment • SM support (one-X Mobile) • Customer hosted one-X Mobile client downloads Streamlined Provisioning New UC Features • one-X Communicator • Standalone mode w/ IM&P • Improved Audio quality • one-X Mobile • Android 2.2 • converged clients (telephony or UC) for Symbian and Windows Mobile Client Updates • Consolidated contacts and logs across one-X clients • Self-provisioning w/ set-up wizards • UI enhancements for all clients/portal Simpler to Use

  35. Avaya one-X® Client Enablement Services DeploymentMobile, Portal and Provisioning on a single platform one-X Client Enablement Services deployment Separate Platform Deployment One-X Communicator one-X Client Enablement Services Server one-X Portal Server one-X Mobile Server • Streamlined deployment and management (eg. user provisioning) • Blended functionality (eg. Contacts) • Supported on Avaya AURA® System Platform 35

  36. High Level Solution View CM 6.0 SIP – Evolution Server Avaya Aura ® Conferencing Avaya Aura ® Messaging Avaya Aura ® Presence 6.1 Avaya Aura ® Session Manager Avaya Media Gateway (PSTN) Avaya Aura ® Communication Manager AES Avaya one-X® Client Enablement Services 6.1 36

  37. High Level Solution Architecture CM 5.2.1 and CM 6.0 H.323 Avaya Aura ® Conferencing Avaya Aura ® Messaging Avaya Aura ® Presence 6.1 Avaya Media Gateway (PSTN) Avaya Aura ® Communication Manager AES Avaya one-X® Client Enablement Services 6.1 37

  38. What's New in one-X® Mobile? • New/Refreshed User Interface • Geared towards Mobile users • Taking full advantage of native Platform updates/improvements • Introduction of Presence • Introduction of Converged Clients • Common set of core-functionality (VIPs, Favorites, etc.) • Support for various voicemail types (Fax, broadcast) 38

  39. Avaya one-X® Mobile Single Number Reach Ring office calls on mobile (transfer CLID) Up to 5 devices VIP Screening Single Identity Outbound mobile calls are handled by enterprise call server (office CLID) Single Voice Mail Voice Mail notification (via SMS) Visual Voice Mail Call Handoff Deskphone or one-X Communicator client Enterprise Unified Communications Corporate directory Messaging Presence Unified call logs and contacts Devices Supported: iPhone, Blackberry, Nokia Symbian Integrates the mobile device with Enterprise Communication Services 39

  40. Modified UI

  41. Avaya Aura® Presence Services 6.1

  42. Avaya one-X™ CommunicatorPresence • System Message • Away • On a call • In a conference • Hosting a conference • In a meeting • Out of office Status(automatic or user selected) - Available - Busy - Unavailable - Out of office - Offline Channel Status(phone, email, IM, video) - Available - Conditional - Unavailable Mode - Office - Home - Mobile - Traveling PersonalMessage

  43. Avaya Branch Gateway B5800 R6.1 Benny Rodrig

  44. Overview Description Avaya Branch Gateway B5800 R6.1 • Branch Voice Solution • Supports Distributed Branch deployments providing local Call Processing and features • Supports Centralized Branch deployments with local basic survivability • Integrated with central Avaya Aura® Session Manager via SIP • Central Management by Network Management (NM) with Cut-Through from Avaya Aura® System Manager, or local Manager • PLDS licensing • Local trunks (Analog, T1/E1 PRI, SIP Trunks) and/or centralized trunks • Local (embedded or VM-PRO) or centralized voicemail (Modular Messaging) • Based on IP Office IP500V2 adapted for branch environment • Supports up to 384 users • Native analog, digital, H.323, DECT and SIP video endpoints • Survivability for Centralized 9600 series SIP phones

  45. SM VoIP-Ready WAN PSTN PSTN Avaya Branch Gateway B5800Solution Architecture Overview Data Center 2 Data Center 1 CentralizedManagement CM-FS / CM-ES Applications Centralized Trunking GW SBC SM SIP SP SIP SIP Centralized/Concurrent Branch Distributed Branch PSTN B5800 B5800 SIP SP SIP SP Survivability Migrate with Investment Protection Analog, Digital, H.323 Phones H.323, Analog, Digital Phones SIP phones

  46. SM VoIP-Ready WAN PSTN PSTN Example Distributed Model Call Flow Data Center 1 CentralizedManagement CM Modular Messaging Centralized Trunking GW SBC H.323 phone SIP SP SIP Distributed Branch B5800 Signaling Media SIP SP H.323, Analog, Digital Phones

  47. SM VoIP-Ready WAN PSTN Example Centralized Model Call Flow Data Center 1 CentralizedManagement CM-FS Applications Centralized Trunking GW SBC SIP SP SIP Centralized/Concurrent Branch Sunny-Day SIP Signaling Rainy-Day SIP Signaling Media (both Sunny-Day & Rainy-Day PSTN B5800 SIP SP Analog, Digital, H.323 Phones SIP phones

  48. Key Capabilities

  49. Key Capabilities (continued)

  50. Survivability Features on 96xx SIP phones with B5800 • Make/Receive calls to/from other endpoints in the branch and to/from any type of local PSTN trunk • Caller ID • Multiple Line Appearances • Call hold • Consultative hold • Attended call transfer • Unattended call transfer • 3-party Ad-Hoc conferencing (done locally by the SIP phone for calls originated in Failover Operation). In addition, up to 64-party Meet-Me conferencing on B5800 can be used. • Indication of Survivability Mode (done by the phone, on the phone screen) • Music on Hold • Voicemail coverage over PSTN – (to general Modular Messaging prompt; No Message Waiting Indication) • Calls to/from Headquarters over PSTN (requires appropriate administration of digit manipulation and routing) • Class of Restrictions (COR) - Can be administered on B5800 consistently with administration of core Communication manager Feature Server • Additional features, such as Call Pickup, Call Park and others, can be invoked on B5800 by dialing the appropriate Short Codes, but are not available through the phone menus in failover mode.

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