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Infrastructure , Data Center & Managed Services

Proud to be part of. Infrastructure , Data Center & Managed Services. Overview. Service Portfolio – 130 Engineers. DATA CENTRE INFRASTRUCTURE. INFORMATION SECURITY. VIRTUALIZATION. BACKUP & DISASTER RECOVERY. NETWORKING. INFRASTRUCTURE MANAGEMENT. END USER COMPUTING.

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Infrastructure , Data Center & Managed Services

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  1. Proud to be part of. Infrastructure, Data Center & Managed Services

  2. Overview

  3. Service Portfolio – 130 Engineers DATA CENTRE INFRASTRUCTURE INFORMATION SECURITY VIRTUALIZATION BACKUP & DISASTER RECOVERY NETWORKING INFRASTRUCTURE MANAGEMENT END USER COMPUTING

  4. What makes us different • Real Time CIO dashboard with complete visibility into operations • Automations using tools and platforms • Global foot print in Europe, US, Japan, China and India • Global Delivery Model reduces TCO by enabling right-shoring • 4 M approach- Monitor, Maintain, Manage and Mentor • Skilled resources across multiple technology platforms • Experience of managing IT infrastructure of Multi Billion dollar group

  5. Case Study – Integration of a $2 Bnacquisition • Overview • We integrated the infrastructure for one of our largest acquisitions • We added 20,000 employees and 2000 servers to our infrastructure from over 20 countries • Improved coordination between vendors and partners • Quick ramp up and ramp down of resources to ensure better utilization • KeyFeatures • Implemented SAP • Migrated to Palo Alto firewalls • Managed service model for Infrastructure projects • 24/7 Global support to users from offshore location • Highlights • Quick ramp up and ramp down • Non-critical tasks moved offshore • Reduced overheads • Better utilization of internal IT resources Annual Recurring savings of Euro 2,265,143 Euro 225,534 savings in License cost Over 20 projects completed. 12 in progress

  6. Case Study – Ransomware Response • Overview • Over 1800+ computer systems of Client’s infected within 6 hours. Demanded nearly 1 mill Euro as ransom and may have increased. MIND team successfully prevented any production & data loss and implemented mitigating measures to prevent any such attack in the future • Highlights • Worked along with CERT-IN, Forensic Professionals & vendors • 40+ days of continuous and collaborative efforts by 24 teams • Our response • Special 24/7 Task Force formed within 2 hours • Route Cause identified and gaps plugged • No Encryption-No downtime reported 0% Production downtime across over 35 locations All critical IT systems recovered within 2 days 0 security incident reported in last 6 months

  7. Next Steps

  8. Thank you!

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