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Case Study Title

Case Study Title. CRM CASE STUDY. Name. Personal Info Etc. Question Policy. Overview. Objectives Critical Skills Review Case Study Focus Skill Synopsis Focus Questions. Objectives. Terminal Objective Enabling Objective. Crew Resource Management.

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Case Study Title

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  1. Case Study Title CRM CASE STUDY

  2. Name • Personal Info • Etc.

  3. Question Policy

  4. Overview • Objectives • Critical Skills Review • Case Study Focus Skill • Synopsis • Focus Questions

  5. Objectives • Terminal Objective • Enabling Objective

  6. Crew Resource Management • Allows crew to interact effectively while performing mission tasks • A program to effect behavior modifications in order to prevent human factor and crew preventable errors • To improve mission effectiveness through increased awareness of associated behavioral skills

  7. CRM Critical Skills Review • Decision Making (DM) • Assertiveness (AS) • Mission Analysis (MA) • Communication (CM) • Leadership (LD) • Adaptability/Flexibility (AF) • Situational Awareness (SA)

  8. Case Study Focus Skill DECISION MAKING • The ability to choose a course of action using logical and sound judgement based on the available information

  9. Effective DM includes • Assessing the problem • Verifying information • Identifying solutions • Anticipating consequences of decisions • Informing others of decision and rationale • Evaluating decisions

  10. Factors which promote goodDecision Making • Teamwork • Extra time to make decision • Alert crew members • Decision strategies and experience

  11. Synopsis

  12. Focus Questions

  13. Focus Questions

  14. Remember • Good decisions optimize risk management and minimize errors, while poor decisions can increase them • Each decision affects your future options • Poor judgement or decision making is a leading cause of failure to complete missions and of mishaps

  15. Questions?

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