1 / 24

Something Meaningful Is Happening…

Information Management and Acquisitions Accelerate Delivery to the Client Himanshu H Desai, Director, Information Management, IBM March 2009. Something Meaningful Is Happening….

yale
Download Presentation

Something Meaningful Is Happening…

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Information Management and Acquisitions Accelerate Delivery to the ClientHimanshu H Desai, Director, Information Management, IBMMarch 2009

  2. Something Meaningful Is Happening… “Every human being, company, organization, city, nation, natural system, and man-made system is becoming instrumented, interconnected and intelligent.This is leading to new savings and efficiency—but perhaps as important, new possibilities for progress. The world is Flatter. The world is Smaller. The world is getting Smarter.

  3. Data Explosion In A Smarter World! Volume of Digital Data • 57% CAGR for enterprise data through 2010 • Machine generated data : Sensors, RFID, GPS.. Variety of Information • 80% of new data growth is unstructured content • Emails, images, audio, video.. Velocity of Decision Making • Rapidly changing business climate • Need to get ahead of the curve : predict issues and fix them New data New Information New Intelligence!

  4. But, How Do We Harness This New Intelligence? 42% of managers use wrong information at least once a week 60%+ of CEOs agree they need to do a better job leveraging information 52% of users don’t have confidence in their information If we don’t do it right, we only make bad decisions faster…we need to think different! Sources: IBM Attributes & Capabilities Study, 2005; Client Interviews 2004; IBM CFO Study, 2006

  5. We Need Innovation To Harness New Intelligence 8 in 10 CEOs anticipate turbulentchange and bold moves 2/3 CEOs see opportunity and are investing in innovation to gain competitive advantage Source: 2008 IBM Global CEO Study

  6. Smarter Businesses Are Able To Leverage New Intelligence To Their Advantage Reduce Costs NEW INTELLIGENCE Increase Revenue Increase Productivity Reduce Risk

  7. Think Different To Harness New Intelligence! Human Resource Management Call CenterOperations Application Agenda Automation ERP & Financials

  8. Harness New Intelligence With Information Agenda Establish an information driven strategy & objectives to enable business priorities… Accelerate information intensive projects aligned with the strategy to speed both short and long-term returns on investment… Discover & design trusted information with unified tools and expertise to sustain competitive advantage over time… Deploy open and agile technology and leverage existing information assets for speed and flexibility…

  9. Harness New Intelligence With Information AgendaDefine and Govern Information Analyzer & Workbench • Information Governance & Foundation Tools Business Glossary • Requires a mission-specific, cross-enterprise corporate organization for collaborative policymaking • Defines policies and practices for managing critical information assets • Develops architecture practices and standards • Monitors data quality • Ensures training and enabling of all affected staff • Establishes Competency Centers Data Architect Metadata Workbench FastTrack

  10. Harness New Intelligence With Information AgendaStrategy, Roadmaps Industry Guides • Identify the key business challengesfor focus • Establish the technology requirements • Identify and prioritize projects • Provide industry specific implementation roadmaps • Harness experience from thousands of customer deployments

  11. Market Leaders Harnessing New Intelligence Provide real-time updates & statistics from live sporting events to customers Increase revenue by 15% annually 10-40% market share growth Gather and update clinical information to drive pediatric research Reduce administrative costsby 75% Increase productivityof process for gathering research cohorts by 10 fold Integrate order, sales, inventory & financial data with demographic information Increase revenueby over 10% Reduce costsfor managing supply chain by millions of dollars annually Reduce risksby addressing compliance needs Increase revenue by offering epedigree compliance services to trading partners Address ePedigree regulation from California Board of Pharmacy

  12. Harness New Intelligence With Information AgendaIBM Information Management Portfolio Information Agenda for each Industry What’s needed…? 2. Enterprise content management layer… 1. Data management layer… 3. Information integration layer… 4. Business intelligence & performance management layer… …to optimize content, process and compliance management …to establish, govern and deliver trusted information …to manage data over its lifetime A unified enterprise information infrastructure… …to unlock the business value of information …to optimize business performance

  13. IBM Information Management PortfolioData Management Features • Common platform for enabling open communication and exchange of information between systems that use different data formats • Provide the essential foundation for the storage of operational and re-shaped information that adds business value Business Value: • Reduce costs for managing large volumes of data through data archiving, deep data compression etc. • Increase productivity of database administration and development staff with powerful integrated tools • Reduce risk to critical business information with disaster recovery tools

  14. Corning Reduces Cost by Millions Of Dollars • Business Challenge • Consistent data growth of 25% to 30% annually had caused significant performance issues throughout the PeopleSoft ERP • What’s Smart? • Archive data from PeopleSoft production environment to improve performance & save on storage costs using IBM Optim Data Growth Solution • Smarter Business Outcome • Achieved full ROI of $10 million over a 3 year period and a payback in 9 months • Improve payroll, HR and finance processing times by 60%

  15. IBM Information Management PortfolioEnterprise Content Management Features • Eliminate paper-based, manual processes • Integrate content with processes to add value and transform their business • Enable compliance through an integrated information infrastructure • Automate content-centric processes Business Value: • Reduce costsassociated with paper records • Increase productivity of employees in sales, billing, HR and scheduling by automating manual processes • Reduce risk by addressing information storage, auditability and retrieval needs from regulations like Sarbanes-Oxley (SOX), Euro-SOX etc.

  16. JB Hunt Increases Revenue • Business Challenge • Manual billing & deliveries made before customers could accept • What’s Smart? • Complete billing process visibility • Automated carrier assignment & billing – drivers know when customers can take deliveries and charge automatically if the customer delays delivery • Smarter Business Outcome • Accurately track and bill charges to the customer adding $870K in revenues annually • 6 times improvement in billing staff productivity "The success of the HAWK Power Detention System has demonstrated the value and potential of IBM FileNet P8 for J.B. Hunt. As a result, other divisions within the company are exploring business process management as a way to remove non value-added work and add dollars to the bottom line. " Tarek Taha Engineering Manager JB Hunt Customer Testimonial Video at http://tinyurl.com/cnk54c

  17. IBM Information Management PortfolioInfoSphere – Trusted Information Features • Discover, access, profile, cleanse and integrate information across heterogeneous information sources • Manage master data for products, customers, suppliers and citizens • Unified data warehouse delivering access to structured and unstructured information Business Value: • Increase revenue by effective cross-selling with an enterprise-wide customer master • Reduce costs for deploying ERP applications, data marts and BI solutions faster and cheaper • Increase productivity of in-house developers with integrated tooling for data integration

  18. The Co-operatorsIncreases Revenue • Business Challenge • Create a source for complete and accurate customer information to drive sales across lines of business • What’s Smart? • Core customer information hub built on service oriented architecture for maximum flexibility, with cross-references to policy, claims and billing systems • Smarter Business Outcome • Insurance agents and customer service representatives can up-sell and cross-sell more effectively, growing revenues and enhancing customer loyalty “ MDM Server provides services that are both reactive and proactive. The product proactively identifies customer events and responds in real time, alerting other applications of the detected events.” Jay Woo, Vice President, Information Technology

  19. IBM Information Management Portfolio Cognos – Business Intelligence and Performance Management Features • Measuring and Monitoring performance with scorecards and dashboards tracks key metrics • Reporting and Analysis let you see data, gain context, understand trends, spot anomalies • Planning, Budgeting and Forecasting lets you set and share a reliable view of the future Business Value: • Increase revenue by understanding the profit potential of opportunities and prioritizing the most promising. • Reduce costs by having visibility into the best vendors, programs and most efficient operations so you can defer or eliminate those with least value . • Increase productivity by having a precise focus on top customer and products to ensure their success. 19

  20. LVMH Increases Productivity Of Sales Force • Business Challenge • Difficult to measure productivity and assess business performance across 50 prestigious brands worldwide • Limited access to information across regions (esp. Asian growth countries) • What’s Smart? • Created a robust information analysis and reporting system for sales and marketing to understand customer buying patterns and adjust product mix • Smarter Business Outcome • Better product mix increased daily deliveries by 100% • Improved sales force productivity and customer loyalty “Our business is driven by customers and our ability to understand what drives them adds value to our business” LVMH Executive

  21. Mature Foundational Technologies • Industry Accelerators and domain expertise • SOA based flexible reference architecture Harness New Intelligence With Information Agenda Proven Approach Execute with IBM Information Management Portfolio

  22. End-to-end Capabilities To Harness New IntelligenceInvestment, Innovation and Deliveries Drive Industry Leading Capabilities Unlocking the Business Value of Information for Competitive Advantage InfoSphere Warehouse InfoSphere MDM Server 2008… Solid Acquisition Data Studio IMS 10 Cognos Acquisition Dynamic Warehousing IDS 11 Princeton Acquisition Content Manager 8.4 Content Analyzer FileNet P8 DataMirror Acquisition Information Server Ascential, Trigo, DWL, SRD, Venetica, iPhrase… Acquisitions FileNet Acquisition pureXML and more… Unicorn Acquisition DB2 9 LAS Acquisition 2007 IOD External Launch Delivering End-to-end Capabilities Enterprise Data Management Enterprise Content Management Information Integration, Warehousing & Management Business Intelligence & Performance Management 2005 2006

  23. Why IBM?…IBM Leads Overall and in all Categories “…the only vendor in the leadership quadrant: Business Intelligence Services, Data Quality, Data Integration, Customer Data Integration, Info Access…” “…Since 2006, IBM has deliberately & doggedly constructed an unparalleled portfolio of software …it's difficult to see how any competitors will be able to compete anytime soon…” “…You are definitely ahead of the competition. The question is by how much? Is it 2 years?” IBM has stayed maniacally focused on helping companies to build a "trusted information” layer. It adds technologies when they emerge as important differentiators.

  24. Harness New IntelligenceInformation Agenda for Smarter business Outcomes Accelerate your journey! Industry Leading Portfolio • Leading in every category • Strong client acceptance Expanded Value • Foundational Tools, Information Agenda Guides and Workshops, Information Accelerators, Information On Demand Competency Centers Strong Eco-System • Over 35,000 people, cross-company IOD focused… • Over 2,000 new business partners “…By almost any measure, IBM can claim to be the vanguard of the IOD/UIM revolution…” “…there's no more extensive information management portfolio available, period…” 2008 Editor’s Choice Awards, Intelligent Enterprise Magazine Ovum, September 2008

More Related