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CS698 - Research Methods. Ball State University. 31 Oct 2000. Remote Automated Administration of Public Computer Terminals (RAAPCT). Dan Trubow 31 October 2000 CS689 Research Methods. RAAPCT. Definitions Comparison of TV/Computer Admin Research Problem and Objective Importance
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CS698 - Research Methods Ball State University 31 Oct 2000 2000, Yantar Analitik
Remote Automated Administration of Public Computer Terminals (RAAPCT) Dan Trubow 31 October 2000 CS689 Research Methods 2000, Yantar Analitik
RAAPCT • Definitions • Comparison of TV/Computer Admin • Research Problem and Objective • Importance • Background & Current Research • Research Design and Plan of Action • Deliverables • Delimitations • Timing • Feasibility • Conclusion 2000, Yantar Analitik
What is Computer Administration? • Installing & Updating Operating System • Installing & Updating Application Software • Authentication and Access • Security • Verification of Proper Operation 2000, Yantar Analitik
What is RAAPCT ? • Remote – via the Internet • Automated Administration – NO human intervention • Public Computer Terminal • Located in a business or organization • Ready access around the clock • Limited functionality, mainly for Internet access • Not part of a LAN or WAN, but stand alone • Could be a server/terminal setup 2000, Yantar Analitik
Television Set-Up & Administration • Find a suitable location • Connect to power and antenna or cable • Connect ancillary equipment • Perform station programming • Use for years with little further administration 2000, Yantar Analitik
Computer Set-Up & Administration • Find a suitable location • Connect to power and modem • Connect ancillary equipment • Load operating systems and programs • Prepare for years of continual administration Computer administration is a widespread and repetitive task that should be fully automated! 2000, Yantar Analitik
Research Problem • Why isn’t the administration of computers already fully automated? • What hardware and software characteristics hinder/assist full automation? • Can computer administration become fully automated? 2000, Yantar Analitik
Research Objective • Develop an automated software system for administering public computer terminals • Duplicate administrative tasks and remove ALL human intervention from the remote computer • Make clear the reasons why computer administration is not currently fully automated 2000, Yantar Analitik
Importance • The focus impact: • Reduce routine administrative cost • Ease deployment of computers to admin-incapable businesses and organizations • Numerous other benefits • Simplify update of software and systems • Redirect administrators to more strategic issues • Prepare for distributed application computing 2000, Yantar Analitik
Background and Research Review • [1992]Depot & [1994]Soft. • [1998]Comparison of Large-Scale UNIX/NT Install. • Microsoft docs. • [1999]NT FAQs, NT Automated Install Tools. • [2000]Windows 2000 Automated Deployment. • [2000]Automated Generic Operating System Install. • Altiris, Mirimar, ON Technology, Norton Systems. The proposed research differs in that the focus is not on replication and is not on incremental improvement. 2000, Yantar Analitik
Research Plan • Divide and Conquer • Learn how to profile and transmit a hardware configuration from a clean computer • Enumerate steps to automatically select and transmit an OS based on the received hardware configuration • Identify steps to remotely load an OS and user applications, automatically, and the the configuration of software residence on the computer • Profile a remote testing procedure for verifying proper function • Highlight security issues 2000, Yantar Analitik
Delimitations • PC platform with no peripheral equipment • Linux operating system • One user application (Netscape Communicator) • Network connection will be via modem • Prototype system considered operational when: • Operating system is loaded on remote computer • Application is loaded and one update performed • Functionality can be remotely verified 2000, Yantar Analitik
Deliverables • A ‘scaled-down’ prototype system for remote automated administration of computer terminals • A paper detailing characteristics and weaknesses of current hardware platforms, operating systems and software applications that hinder full automation of computer terminal administration 2000, Yantar Analitik
Feasibility • This research effort will produce valuable results even without complete success in one of the deliverables • If the prototype contains lots of workarounds, then a strong hardware/software limitations document should result • If there aren’t many limitations, then the prototype should be a strong product • Other feasibility considerations are researcher specific 2000, Yantar Analitik
Timing 2000, Yantar Analitik
Resources & Special Needs • A server and clean client • Linux source code • Netscape communicator • Availability to systems administrators 2000, Yantar Analitik
Conclusion • Computer administration should be easy and automated. • There are specific reasons why it's not automated! • A prototype automated system for remote administration will be developed • Hardware/software characteristics limiting full automation will be documented 2000, Yantar Analitik
Questions! 2000, Yantar Analitik