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Ball State University

CS698 - Research Methods. Ball State University. 31 Oct 2000. Remote Automated Administration of Public Computer Terminals (RAAPCT). Dan Trubow 31 October 2000 CS689 Research Methods. RAAPCT. Definitions Comparison of TV/Computer Admin Research Problem and Objective Importance

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Ball State University

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  1. CS698 - Research Methods Ball State University 31 Oct 2000  2000, Yantar Analitik

  2. Remote Automated Administration of Public Computer Terminals (RAAPCT) Dan Trubow 31 October 2000 CS689 Research Methods  2000, Yantar Analitik

  3. RAAPCT • Definitions • Comparison of TV/Computer Admin • Research Problem and Objective • Importance • Background & Current Research • Research Design and Plan of Action • Deliverables • Delimitations • Timing • Feasibility • Conclusion  2000, Yantar Analitik

  4. What is Computer Administration? • Installing & Updating Operating System • Installing & Updating Application Software • Authentication and Access • Security • Verification of Proper Operation  2000, Yantar Analitik

  5. What is RAAPCT ? • Remote – via the Internet • Automated Administration – NO human intervention • Public Computer Terminal • Located in a business or organization • Ready access around the clock • Limited functionality, mainly for Internet access • Not part of a LAN or WAN, but stand alone • Could be a server/terminal setup  2000, Yantar Analitik

  6. Television Set-Up & Administration • Find a suitable location • Connect to power and antenna or cable • Connect ancillary equipment • Perform station programming • Use for years with little further administration  2000, Yantar Analitik

  7. Computer Set-Up & Administration • Find a suitable location • Connect to power and modem • Connect ancillary equipment • Load operating systems and programs • Prepare for years of continual administration Computer administration is a widespread and repetitive task that should be fully automated!  2000, Yantar Analitik

  8. Research Problem • Why isn’t the administration of computers already fully automated? • What hardware and software characteristics hinder/assist full automation? • Can computer administration become fully automated?  2000, Yantar Analitik

  9. Research Objective • Develop an automated software system for administering public computer terminals • Duplicate administrative tasks and remove ALL human intervention from the remote computer • Make clear the reasons why computer administration is not currently fully automated  2000, Yantar Analitik

  10. Importance • The focus impact: • Reduce routine administrative cost • Ease deployment of computers to admin-incapable businesses and organizations • Numerous other benefits • Simplify update of software and systems • Redirect administrators to more strategic issues • Prepare for distributed application computing  2000, Yantar Analitik

  11. Background and Research Review • [1992]Depot & [1994]Soft. • [1998]Comparison of Large-Scale UNIX/NT Install. • Microsoft docs. • [1999]NT FAQs, NT Automated Install Tools. • [2000]Windows 2000 Automated Deployment. • [2000]Automated Generic Operating System Install. • Altiris, Mirimar, ON Technology, Norton Systems. The proposed research differs in that the focus is not on replication and is not on incremental improvement.  2000, Yantar Analitik

  12. Research Plan • Divide and Conquer • Learn how to profile and transmit a hardware configuration from a clean computer • Enumerate steps to automatically select and transmit an OS based on the received hardware configuration • Identify steps to remotely load an OS and user applications, automatically, and the the configuration of software residence on the computer • Profile a remote testing procedure for verifying proper function • Highlight security issues  2000, Yantar Analitik

  13. Delimitations • PC platform with no peripheral equipment • Linux operating system • One user application (Netscape Communicator) • Network connection will be via modem • Prototype system considered operational when: • Operating system is loaded on remote computer • Application is loaded and one update performed • Functionality can be remotely verified  2000, Yantar Analitik

  14. Deliverables • A ‘scaled-down’ prototype system for remote automated administration of computer terminals • A paper detailing characteristics and weaknesses of current hardware platforms, operating systems and software applications that hinder full automation of computer terminal administration  2000, Yantar Analitik

  15. Feasibility • This research effort will produce valuable results even without complete success in one of the deliverables • If the prototype contains lots of workarounds, then a strong hardware/software limitations document should result • If there aren’t many limitations, then the prototype should be a strong product • Other feasibility considerations are researcher specific  2000, Yantar Analitik

  16. Timing  2000, Yantar Analitik

  17. Resources & Special Needs • A server and clean client • Linux source code • Netscape communicator • Availability to systems administrators  2000, Yantar Analitik

  18. Conclusion • Computer administration should be easy and automated. • There are specific reasons why it's not automated! • A prototype automated system for remote administration will be developed • Hardware/software characteristics limiting full automation will be documented  2000, Yantar Analitik

  19. Questions!  2000, Yantar Analitik

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