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“Tangram” By Nevit Dilmen [CC-BY-SA-3.0 (www.creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons. Agenda. Why Communication and Teamwork is Puzzling Hands-on activities Observations/Q&A. Communication and Teamwork is Puzzling. essential employability skill
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“Tangram” By NevitDilmen [CC-BY-SA-3.0 (www.creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
Agenda Why Communication and Teamwork is Puzzling Hands-on activities Observations/Q&A
Communication and Teamwork is Puzzling • essential employability skill • assumptions about people’s skills and abilities • diverse population • high context culture ask a lot of questions • low context culture work things out independently
Each group will make a tangram http://www.flickr.com/photos/thopre/
Form groups of 3-4 and designate one person as the puzzle creator Screen
Other team members help the puzzle creator make the appropriate puzzle
Using only written communication (no drawing – no speaking – no visual cues) Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, 1995. ABI/INFORM Global. Web. 1 May 2011.
Using only verbal communication (no writing - no visual cues) Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, 1995. ABI/INFORM Global. Web. 1 May 2011.
Using only non-verbal communication (no speaking – no writing) Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, 1995. ABI/INFORM Global. Web. 1 May 2011.
Using written, verbal and non-verbal communication Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, 1995. ABI/INFORM Global. Web. 1 May 2011.
don’t assume that what was said is what was heard http://www.flickr.com/photos/usembassytokyo/
different people express themselves differently take the time to understandeach other Photo courtesy: Niki Pham http://www.flickr.com/photos/laphamnikita
Do we use visual cues? Do we promote questioning? http://www.flickr.com/photos/joebenjamin/