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Agenda

“Tangram” By Nevit Dilmen [CC-BY-SA-3.0 (www.creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons. Agenda. Why Communication and Teamwork is Puzzling Hands-on activities Observations/Q&A. Communication and Teamwork is Puzzling. essential employability skill

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Agenda

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  1. “Tangram” By NevitDilmen [CC-BY-SA-3.0 (www.creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons

  2. Agenda Why Communication and Teamwork is Puzzling Hands-on activities Observations/Q&A

  3. Communication and Teamwork is Puzzling • essential employability skill • assumptions about people’s skills and abilities • diverse population • high context culture ask a lot of questions • low context culture work things out independently

  4. Each group will make a tangram http://www.flickr.com/photos/thopre/

  5. Form groups of 3-4 and designate one person as the puzzle creator Screen

  6. The puzzle creator looksAWAYfrom the screen

  7. Other team members help the puzzle creator make the appropriate puzzle

  8. Using only written communication (no drawing – no speaking – no visual cues) Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, 1995. ABI/INFORM Global. Web. 1 May 2011.

  9. Using only verbal communication (no writing - no visual cues) Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, 1995. ABI/INFORM Global. Web. 1 May 2011.

  10. Using only non-verbal communication (no speaking – no writing) Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, 1995. ABI/INFORM Global. Web. 1 May 2011.

  11. Using written, verbal and non-verbal communication Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, 1995. ABI/INFORM Global. Web. 1 May 2011.

  12. lack of communication doesn’t mean that everything is ok

  13. face-to-face is important…

  14. don’t assume that what was said is what was heard http://www.flickr.com/photos/usembassytokyo/

  15. multi-forms of communication

  16. different people express themselves differently take the time to understandeach other Photo courtesy: Niki Pham http://www.flickr.com/photos/laphamnikita

  17. Do we use visual cues? Do we promote questioning? http://www.flickr.com/photos/joebenjamin/

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