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BIOMETRICS CONSORTIUM CONFERENCE BALTIMORE, MARYLAND September 19 – 21, 2006

BIOMETRICS CONSORTIUM CONFERENCE BALTIMORE, MARYLAND September 19 – 21, 2006. Bill Wipprecht EVP/Chief Security Officer Corporate Security Wells Fargo & Co. Access Control Customer Service Fraud Prevention. Recognition Authentication Identification / Verification. Access Control

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BIOMETRICS CONSORTIUM CONFERENCE BALTIMORE, MARYLAND September 19 – 21, 2006

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  1. BIOMETRICS CONSORTIUM CONFERENCEBALTIMORE, MARYLANDSeptember 19 – 21, 2006 Bill Wipprecht EVP/Chief Security Officer Corporate Security Wells Fargo & Co.

  2. Access Control • Customer Service • Fraud Prevention

  3. Recognition • Authentication • Identification / Verification

  4. Access Control • Data Centers • Safe Deposit Boxes • Store Access Control

  5. Automated Self-Service Deposit Boxes

  6. Access Control - Store Access Control

  7. Customer Service • Voice Recognition

  8. Fraud Prevention • Thumbprints • Fingerprints • Photos on Credit Cards • Electronic Signature • Facial Recognition

  9. Wells FargoFacial Recognition Program

  10. Robbery Wanted Poster

  11. Facial Recognition 1 3 Search by face Robust to false identities 2 Across branches & time

  12. Pilot Program Overview • 15 FRT systems deployed across branches in a national fraud hotspot • Represents the largest distributed biometric surveillance test in the banking industry to date • Multiple tests conducted to measure accuracy, false positives, investigative productivity, and effectiveness. • Test conducted jointly by 3VR and Wells Fargo

  13. Real-Time Watchlist Test Results (Post-Tuning) Test Methodology • 5 independent subjects hired to perform test transactions • All subjects enrolled into a single FRT system and onto a watchlist • Watchlist alert auto populated to all branches • Test subjects visited each of 15 pilot branches over 3 days

  14. Investigation Test Results (Post-Tuning) Test Methodology • Two investigators given same fraud case. • One investigator used legacy DVR, one used 3VR • Investigators instructed to find additional instances of a suspect within the same bank branch.

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