NETWORK PLANNING TASK FORCE “ SUMMER PLANNING SESSIONS ”

1. NETWORK PLANNING TASK FORCE “SUMMER PLANNING SESSIONS” 8/01/05

2. Meeting Schedule – FY 2006 • Summer Focus Groups (2) • July 18 • August 01 • Fall Meetings (6) • October 03 – Review Current Status/ Operational Discussions/ Establishing the Fall priorities • October 17 – Strategic Security Discussions (Dave Millar) • October 31 – Strategic Security Discussions (Dave Millar) • November 07 – Strategic Discussions • November 21 – Strategic Discussions • December 5 – Consensus/Prioritization/Rate Setting

3. Mary Alice Annecharico / Rod MacNeil, SOM Robin Beck, ISC Chris Bradie/Dave Carrol, Business Services Cathy DiBonaventura, School of Design Geoff Filinuk, ISC Bonnie Gibson, Office of Provost John Keane/ Grover McKenzie , Library John Irwin, GSE Marilyn Jost, ISC Deke Kassabian / Melissa Muth, ISC Doug Berger/ Manuel Pena, Housing and Conference Services Mike Weaver, Budget Mgmt. Analysis Dominic Pasqualino, OACP James Kaylor, CCEB Kayann McDonnell, Law Donna Milici, Nursing Dave Millar, ISC Michael Palladino, ISC (Chair) Dan Shapiro, Dental Mary Spada, VPUL Marilyn Spicer, College Houses Steve Stines / Joseph Shannon, Div. of Finance Andrew Selden, PCBI Ira Winston / Helen Anderson, SEAS, SAS, School of Design Mark Aseltine/ Mike Lazenka, ISC Eric Snyder, Vet School Brian Doherty/John Yates, SAS Richard Cardona, Annenberg Deirdre Woods/ Bob Zarazowski, Wharton NPTF Fall ’05 Members

4. FY ’06 NPTF Goals • Evaluate various CSF funding models. • Hold as many rates flat as possible for FY ’07. • Depending on outcome of 100Mbps pilots, lower rate in January 2006. • Determine new strategic initiatives/directions. • Determine which services can be scaled back. • Deploy new wireless APs to include capitalization.

5. NPTF Principles • Many Penn investments and operations are dependent upon the viability, accessibility and security of the network. ISC maintains close alignment with University academic, research and business strategies. • Customers and ISC work as partners when making decisions, insuring flexibility to accommodate business needs and changing technologies. Using a continuous process improvement approach, we seek maximum cost-effectiveness and a high degree of customer satisfaction. • Customers and ISC are proactive in identifying strategic directions and emerging technologies and encourage the retirement of obsolete services and systems to insure that we remain competitive with our peers and industry.

6. NPTF Principles (Funding Model) • The costs are visible for data, voice and video services and their associated components, showing a 5-year view of budgets and assumptions. Aggregate service rate increases are targeted at 0-3% maximum yearly, determined in conjunction with the NPTF. • The funding model is rational from both a customer and ISC perspective and is measurable in terms that are meaningful to the customer. • All operating expenses (business continuity, planning, support, security) are included in the model. • The model is demand-based. • The model remains simple in order to minimize overhead costs and to allow for easy budgeting and discussion.

7. Budget Assumptions for FY ‘07 • Security concerns continue to be a high priority as various intrusions, compromises,viruses, worms, etc. have reduced Penn’s productivity levels. New monies may be requested for FY ’07. • 5 year phase-out of allocated monies ($2.317M) to occur from FY2003-07. • Telecommunications surplus, operating efficiencies and increased costs to offset allocated cost phase out.

8. Budget Assumptions for FY ’07 (Continued) • Bandwidth management techniques combined with a good Internet strategy have eased the pressure on developing tiered network connectivity options based on usage. However, this will continue to be explored and evaluated as the need arises. • Separate SLAs for College Houses and Greeknet for maintenance and bandwidth exist. • The FY2006 budget assumed Next Generation PennNet project funding at $590k/year. Funding source is Telecommunications surplus. TBD for FY ’07 – ‘10

9. Budget Assumptions for FY ’07 (Continued) • No rate increases for existing Telecommunications services in FY ’07. Some Video service rate increase in ’07. www.net.isc.upenn.edu/rates • For FY ‘06 College House students will continue to be billed indirectly as part of housing fees for baseline PennNet and Penn Video Network services. TBD for FY ’07 • Building entrance and router equipment are on a four-year replacement cycle. • Closet electronics and network servers are on a three-year replacement cycle. • Penn will continue to operate MAGPI, the Internet2 gigaPop with primary purpose to help lower Penn’s Internet costs and position for Penn’s likely need in the future for the National Lambda Rail (Internet3?). Preliminary NLR rates will be presented to NPTF this Fall.

10. Budget Assumptions for FY ’07 (Continued) • The growth rate in IP addresses from the schools/centers is projected to increase by 1000 per year from FY ’05-’09. TBD for FY ’06 –’10. • ISC managed wallplates projected to increase by 1000 new per year from FY ’06-’10 • The CSF subsidized approximately 900 wired, public lab connections that have computers attached in FY ’06. TBD for FY ‘07 • The CSF subsidized approximately 900 wireless public IP connections in FY’06. TBD for FY ‘07 • The NPTF decided to do school-based IP wireless subsidies for FY ’06. TBD for FY ‘07

11. Budget Assumptions for FY ’07 (Continued) • To retain and recruit appropriate N&T IT staff, 3% compensation has been budgeted from FY ‘06 –‘10. • In FY2006 a 51.8% overhead rate was projected to cover costs of benefits, rent, training, computers, telephones, etc. TBD for FY ’07. • The NOC will not be physically staffed (7x24x365) through FY ‘10. It will continue to operate from 6 AM – 11 PM, M-F with the rest of the week covered by technical staff on beepers. • N&T total expense budget increases from $22.0M in FY ’02 to only $23.7M in FY ’10. (< 1%/year)

12. Potential FY ’06 NPTF Topics • Additional LSP troubleshooting skills/tools • More comprehensive Remedy reports with top-down (building/school) view. • Closer look at Microsoft Exchange • Improved communication on security incidents • Security should be more proactive • Network repairs take too long for non-standard connections (T1s).

13. Potential FY ’06 NPTF Topics • Campus-wide intrusion-detection system • Is Arbor a possibility? • Should we focus on more prevention rather than more detection? • Authorization • Especially for wireless PennNet • Scan, certify and block capability • Expanded directory services • (Alumni, student groups, etc.) • Distribute tools such as PUMA to interested schools/centers LSPs. • Student/staff discounted music contract • Campus Windows domain

14. Potential FY ’06 NPTF Topics • Disaster recovery • Data management/backup/archiving • Wireless • Authorization • N&T capitalization of APs • Increased speed of 802.11 (54Mbps) • Campus edge firewall • Block NetBIOS • VPN Service (centralized or local?) • Expanded PennCommunity/Online Directory Service

15. CUSTOMER FEEDBACK/ DISCUSSIONS