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Irma Pasanen, Ari Muhonen: Library in Your Pocket

Irma Pasanen, Ari Muhonen: Library in Your Pocket. 23rd Annual IATUL Conference, June 2 – 6, 2002 Kansas City, Missouri, USA. SMS. Short Message Service max. 160 characters way of communicating in Finland, especially for the young generation

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Irma Pasanen, Ari Muhonen: Library in Your Pocket

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  1. Irma Pasanen, Ari Muhonen:Library in Your Pocket 23rd Annual IATUL Conference, June 2 – 6, 2002 Kansas City, Missouri, USA

  2. SMS • Short Message Service • max. 160 characters • way of communicating in Finland, especially for the young generation • sending SMS’s is cheap, sender pays for the message • close to 1 bill. SMS’s was sent in 2000

  3. Why mobile phone services • researches have computers, students have mobile phones • 12 000 undergraduate and 2 500 post grad students in HUT, all skilled in IT • students are keen library users • new library system (Voyager) made SMS use possible technically

  4. Project • fast delivery: service available in 3 months • technique:

  5. Available services • Due date reminder message (2219) • Renewal of borrowed materials (503) • Notice slips for reservations (185) • List of one´s own loans (72) • Availability of individual items (14) • General query to the librarian (10) • Paying of fees (18) • Alert service (10)

  6. Experiences • steady growth of usage • due date reminder the most popular service • user comments very positive • some technical problems • benefits to the library • now in use in several Finnish libraries

  7. Future of the service • funding to be sorted out • technical future of the service • service family? (Coinlet)

  8. Summary • users have to be served where they are • current technical solutions have to be used timely • libraries have to adapt new technologies

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