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Working Benefits Workshop. Killer Facts. 1. What % of working people who are entitled to HB are not claiming it?. B. 30%. A. 20%. C. 40%. D. 50%. Working Benefits workshop. Killer Facts. 2. For these working people, what is the average weekly amount of unclaimed HB ?. B. £22.00.
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Killer Facts 1. What % of working people who are entitled to HB are not claiming it? B. 30% A. 20% C. 40% D. 50% Working Benefits workshop
Killer Facts 2. For these working people, what is the average weekly amount of unclaimed HB ? B. £22.00 A. £13.00 C. £41.00 D. £53.00 Working Benefits workshop
Killer Facts 3. Which group of people are not entitled to Working Tax Credit? Trick Question!! B. Working single people without children A. Working parents C. People starting work from incapacity benefit D. Older people starting work of 16 hrs or more Working Benefits workshop
Killer Facts 4. Of those people without children who can claim WTC, what % are not claiming it? B. 60% A. 80% C. 40% D. 20% Working Benefits workshop
Killer Facts 5. How much goes unclaimed in Working Tax Credit every year? B. £6.9 million A. £602 thousand C. £1.2 billion D. £3.9 billion Working Benefits workshop
Killer Facts 6. Which of these is not a back to work benefit? B. Working Families Credit C. Self Employment Credit A. In Work Credit D. Return to Work Credit Working Benefits workshop
Killer Facts 7. How much financial help is given daily with Child Care costs via Working Tax Credit? B. £987 thousand A. £202 thousand C. £1.5 million D. £3.8 million Working Benefits workshop
Film Customers’ experiences / perceptions of benefits & work Working Benefits workshop
Solutions • Financial Help: • Transition into work • Whilst in work • Claiming Processes: • In and Out of Work processes • Information flows • Tools for customers and advisers: • Benefits Adviser Service • Leaflets / Fact Sheets Working Benefits workshop
SolutionsTransition into work • Extended Payments for people with housing costs: • Been on JSA, IS, ESA, IB, SDA continuously for 6 months or more, • Which is stopping because they are starting work/ increasing hours /increasing pay which is expected to last 5 weeks or more. • HB Office award automatically if have info. • HB/CTB runs on for 4 weeks Working Benefits workshop
SolutionsTransition into work • Back to Work Credits: • In Work Credit • Return to Work Credit • Self Employment Credit Working Benefits workshop
SolutionsBetter off in work • Working Tax Credit • Housing Benefit • Treatment of Tax Credits • Child Benefit disregarded • Help with child care costs Working Benefits workshop
SolutionsBetter off in work • Child care costs • Need to use child care • Formal child care, child under 15/16 • Amount of help • up to £175 for one child • up to £300 for two+ children Working Benefits workshop
Couple, one child, working 16 hours a week minimum wage. Working: Earnings £ 92.80 CTC £ 54.67 CB £ 20.30 WTC £ 73.15 ie £240.92 /week To pay £10.27 rent £3.19 in Council Tax Not working: JSA £102.75 CTC £ 54.67 CB £ 20.30 ie £177.72/week Making them £49.74 a week ‘better off’ Working Benefits workshop
Single person age 49, starting work of 20 hrs a week minimum wage, from long term IB with IS top up Working: Earnings £115.34 WTC £ 86.24 RTWC £ 40.00 ie £241.58/week To pay £46.16 in rent £14.20 in CT Not working: IB & IS £93.45 ie £93.45/week Better off by £87.77/week in the first year Working Benefits workshop
SolutionsIn and Out of Work processes • For Jobseeker’s Allowance claimants and lone parents on Income Support • Benefits turned ‘on and off’ more quickly • Single point of contact • Joined up working • Confidence in starting work / short term work • Reduces overpayments Working Benefits workshop
SolutionsClaiming / notifying • Reduced need for contact • IT Links: CIS • e-transfer of claims data • Making contact easier • Self service Working Benefits workshop
The benefits of workingNot just financial • What other rewards are there? • Self confidence/ self esteem • Sense of independence • Sense of achievement • Health and well being • Social networking • Wider community Working Benefits workshop
Next Steps • Talk to customers • Tell them about benefits in work • Build on our /their knowledge • Motivate colleagues to do the same • How?- Tools available to you Working Benefits workshop
Tools Working Benefits workshop
Tools / Next Steps Benefits Adviser Service Working Benefits workshop
Tools / Next Steps • Benefits Adviser • www.direct.gov.uk/benefitsadviser • Directgov • www.direct.gov.uk • Benefits & help when going back to work • www.direct.gov.uk/workingbenefits • Benefits of Working Leaflet –order online • www.dwp.gov.uk/workingbenefits Working Benefits workshop
10-point action plan • How can you: • Increase awareness of in-work benefits with your customers? • Ensure colleagues are aware? Working Benefits workshop
10-point action plan • Feedback one idea from each table • Turning these ideas into action! Working Benefits workshop