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CA's Management Database (MDB): The EITM Foundation

CA's Management Database (MDB): The EITM Foundation. WO108SN. Abstract. An integrated Management Database (MDB) is an important foundation for achieving effective Enterprise IT Management, this session describes what CA’s MDB is and the value it provides. Business Processes. IT Services.

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CA's Management Database (MDB): The EITM Foundation

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  1. CA's Management Database (MDB): The EITM Foundation WO108SN

  2. Abstract • An integrated Management Database (MDB) is an important foundation for achieving effective Enterprise IT Management, this session describes what CA’s MDB is and the value it provides.

  3. Business Processes IT Services Application Environments Users Assets Unify Simplify CA’s Vision Enterprise IT Management (EITM) is CA’s vision for how to unify and simplify the management of enterprise-wide IT Manage and Secure

  4. Business Processes IT Services Application Environments Users Assets EITM – Unify and Simplify It All Enterprise Systems Management Security Management Storage Management Business Service Optimization IT Processes & Best Practices Manage and Secure

  5. Agenda • All about the MDB • Deployment topics • Support for standards

  6. The Problem – In General • Too many databases • Complex to manage • Require lots of labor • Capital under-utilized • Vulnerable infrastructure

  7. Service Storage Service Data Storage Data Life Cycle Security Operations Life Cycle Data Security Data Operations Data The Problem – Disparate Management Data • Too many versions of the truth • If you don’t know what you have, how can it be managed

  8. Benefits of CA’s Solutions • CA solutions provide comprehensive, integrated, modular and real-time solutions to: • Manage risk • Improve service • Control costs • Align IT investments with business needs

  9. Built on CA’s Integration Platform • The CA Integration Platform is the foundation made up of a set of shared services providing tight integration: • Consistent user experience • Integrated data • Integrated processes and workflows • Common policy • The CA Integration Platform also contains a rich set of management and security services that deliver consistent definition and behavior

  10. ESM Security Storage BSO Service Oriented Architecture (SOA) Integration Platform … WSDM WS-Man SAML SMI-S OMA-DM WS-CIM Identity & Access MDB Discovery Schedule Event Agents … Rules &Policy AppServer UI Services Workflow Messaging Modeling … CA’s EITM Integration Platform

  11. MDB: A Management Service • Full spectrum of management data • Integration at the data level • Flexible deployment options • Management for high performance • Support for open standards and best practices

  12. The Value of Data Integration

  13. Policy/ Rules Service Events Business Software Processes Configurations Organization/ Schedules/ Assets People Workflows Management metadata Product Settings Full Spectrum of Management Data • Assets and inventory • Business processes • Events • Organization/people • Policy/rules • Schedules/workflows • Service • Software configurations • Internal management data • Management metadata • Product settings

  14. Increased Visibility • Requires single source of IT management data • Speeds decision making • Enables automation

  15. Management Intelligence

  16. Eliminates Redundancy • Reduces maintenance and administration • Integrates at the source • Results in fewer data errors

  17. Extensible Definitions • Customers and third parties can extend schema • Allows integration beyond CA products • Enables sharing of data • Removes redundancy and keeps data synchronized • Eases administration

  18. MDB Data Access Options • Data transformer • Moves data between MDB and other systems • Basis for hub and spoke deployment option • Supports XML as data source or target • Example: UAPM import of SMS data • Formal Object Interfaces • Delivered with some products • Enable integration at a higher level • Ex: NSM Worldview API, ServiceAware for Service Desk • Custom data integration • Programmatic access to read and write the MDB directly • Native SQL, ODBC, JDBC available • Reporting and Data Mining • Data stored in a relational database management system

  19. Deployment Options

  20. A Single MDB • Applications share a MDB • More applications provide richer data • Little integration required

  21. Multiple MDBs • Uses more than one MDB • Integration may be required • Product specific • Distributed query • Replication

  22. External Product Integration • Integrates data from external and 3rd party sources • Provides data from the MDB for use in other applications/products

  23. Relational Databases Supported • Ingres r3 • SQL Server 2000 • SQL Server 2005 • Oracle 10g Release 2

  24. Database Server Requirements • Enterprise utilization and access • Disaster recovery planning required • Cluster support for high performance • 64-bit enabled

  25. Security and Availability • Single schema eases security • RDBMS integrates with OS security • Online or offline backup • BrightStor ARCserve

  26. Standards

  27. The ITIL Process Model Business, Customers, Users Network, System, DB & Operations Managements Service Level Management Service Desk Incident Management Availability Management Problem Management Change Management Capacity Management Financial Management Release Management Customer Relationship Managements IT Service Continuity Management Configuration Management Security Managements MDB and ITIL • CA products used to implement ITIL processes store data in the MDB

  28. MDB versus CMDB • The MDB stores information about assets and configuration items such as: incidents, problem, change orders, capacity, finance, current state and a great deal more • Can be used to support CMDB requirements • Does not provide federated CMDB capabilities • In general, is not a CMDB

  29. The MDB and DMTF/CIM • CA has belonged to DMTF since inception • Network and system management portions of MDB schema were designed based on early releases of CIM • MDB & CIM are not the same thing • MDB is a complete definition of the management information required by CA products. • MDB is a relational database • Common Information Model (CIM) provides a vendor independent abstraction layer defined as an object model • CIM interfaces to the MDB are being considered for the future

  30. Summary The MDB Management Service helps to: • Manage risk • Ensure security and data availability • Help meet corporate compliance / governance requirements. • Support open standards and best practices • Improve service • Manage availability and performance of the infrastructure • Real time data, not warehoused • Flexible deployment options • Control costs • Optimizing IT assets due to improved visibility to data • Easy to deploy • Less management required • Align IT investments with business needs • Make informed management decisions • Determine real cost of IT • Ensure effective utilization of staff and resources

  31. Questions & Answers

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