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CASH: Current Awareness Service for Health. By Kath Williams CASH Service Officer. Contents Service Overview Background information Service model Quality and development Service features Becoming a Contributor How it works Benefits How to get involved. Service Overview. CASH timeline
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CASH: Current Awareness Service for Health By Kath Williams CASH Service Officer
Contents • Service Overview • Background information • Service model • Quality and development • Service features • Becoming a Contributor • How it works • Benefits • How to get involved
CASH timeline • 2001: Project to investigate a current awareness service for the 11 health authorities in the Trent Region • 2003: Proposal to SHA for a web based service • 2004: The Primary Care Current Awareness Service (PCCAS) goes live on The Improvement Network (TIN) • 2005: National current awareness service proposed • 2006: RSS Directory launched on NLH • 2008: Successful bid to NLH for a national current awareness service • 2009: A challenging year for CASH • 2010: CASH gains the support of SHALL
Utilising the strengths of contributors • Knowledge of user requirements • Involved in building the service • Not “one size fits all” • Promote the service to the end user
Quality and development • Management Board • Representative from each sector • Bimonthly meetings • Service Officer • First line support • Quality monitoring • Publicity and promotional materials • Enhancements to service infrastructure
Des Conway (Chair of Board) Head of Knowledge Resources at NHS Nottingham City Alison Sherratt (Contributors) Resource Centre Manager at NHS Nottinghamshire County Angela Clifford (Mental Health) Knowledge Services Manager at the Nottinghamshire Healthcare NHS Trust Heather Gardner (Secondary Care) Library Manager, King's Mill Hospital (Sutton-in-Ashfield) David Brunt (Technical Support) Knowledge Systems Manager at Derbyshire County PCT Jill Rutt (Daily Health Bulletin) Library Services Manager at NHS Sheffield Richard Marriott (Regional Libraries) Education Infrastructure Advisor for the East Midlands Healthcare Workforce Deanery
Service features Hosted on The Improvement Network (TIN) Website: http://www.tin.nhs.uk/welcome/keeping-up-to-date
Browse by category • 30+ Categories • Management topics • Conditions e.g. Chronic fatigue • Patient Groups e.g. Later Life • Sector – Primary Care, Secondary Care & Mental Health
What’s included? • Grey literature • Management information • Reports & statistics • Journal articles • Parliamentary information
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How it works Contributors enter up to 15 items into the database per month for their chosen category – this takes approximately 2-3 hours, including: • Scouring sources for relevant items of information for your chosen category and sector • Entering them into the database • Entries should be made as quickly as possible to ensure currency is maintained
Memorandum of understanding • The Memorandum of Understanding (MoU) outlines the roles and responsibilities of both contributors and the CASH team • Each contributor is asked to sign a copy • Available to download from TIN
Support materials and mechanisms • Service Officer • Support materials: • Welcome Pack • Toolkit • FAQs • CASH Forum
Benefits of CASH Central infrastructure The CASH database and RSS newsfeeds provide an established mechanism for the delivery of current awareness services. Sharing of information By entering items into a central and fully searchable online database, the information can be shared and re-used as a supplement to local current awareness initiatives. Current awareness tools Access to Zinepal (www.zinepal.com), which uses the content of RSS newsfeeds and blogs to create PDF bulletins. Content can be pulled from multiple sources, and the individual bulletins edited and reformatted as required. Support network A major benefit of collaborative working is the sharing of knowledge and expertise.
How to get involved • Choose a category • Email the Service Officer to arrange an initial chat kath.williams@derbyshirecountypct.nhs.uk • Opportunity to ask questions • Database training session • TIN login details • Post or fax a signed copy of the MoU