Canadian Quality Milk Implementation

1. Canadian Quality Milk Implementation Bill Laing Coordinator for Alberta Milk. IAFP 2006 Aug 13-16

2. What is CQM? • Canadian Quality Milk (CQM) is a National HACCP-based on-farm food safety program. - It addresses areas of production where problems may arise and works to prevent them (Critical Control Points – CCPs). • The purpose is to assure consumers that the milk they consume is of the highest quality and is produced safely. • Management tool for producers.

3. CQM Program Structure CFIA Technical Review Registration Manual Training Management Review and Planning DFC Advisory Committee Technical Committee MOU InternalAudit Provincial Organizations Train and assist producers Register Producers Validators Validate Producers Recommend Registration Implement on Farm Apply for Registration Validated every year Producers

4. Addressing the key areas • Critical Control Points (CCPs) identify the crucial aspects that need addressing • Standard Operating Procedures (SOPs) help producers keep “on track” and consistent • Best Management Practices (BMPs) are the foundation of the program • Records help monitor hazards and keep everything under control and are auditable.

5. Critical Control Points (CCPs) • Areas in production that are identified to be potential hazards to food safety. CCP 1Milking Treated Animals Goal – preventing drug residues in milk CCP 2 Cooling and Storage of Milk Goal – minimizing bacteria levels in bulk milk CCP 3 Shipping Animals Goal – preventing drug residues/broken needles in meat

6. CQM Requirements Producers: • Say what they do(SOPs & Corrective Actions) • Do what they say(BMPs and staff education) • Prove it(record/monitor and verify what they do) • Improve it(regularly update and review plans)

7. Required Standard Operating Procedures Say what you do. • Pre-Milking Procedures • Milking Procedures • Post-Milking Procedures – including Milking System Cleaning • Treating Cattle Procedures • Minimizing Risk of Shipping Abnormal Milk Procedures • Shipping Treated Animals • Feeding Medicated Feeds – Required only if medicated feeds are used on-farm

8. ‘TIE-STALL’ STANDARD OPERATING PROCEDURES – MILKING MANAGEMENT Purpose: To ensure milk is harvested in a way that prevents contamination and promotes udder health. Contact Name: Date:

9. Corrective Action Plans (CAPs)Say what you Do • A set of standard solutions to problems that may arise in the identified hazard areas. • Provides consistency in problem solving for all staff and emergency relief personnel. • Includes information such as: what to do, who to contact, and contact numbers.

10. Best Management Practices (BMPs)Do what you say • BMPs are recommended and proven management procedures that help meet the goal of food safety. BMP 1 – Dairy Facilities, Pesticides and Nutrient Management • All pesticides must be approved for use in dairy facilities. BMP 2 – Feed BMP 3 – Animal Health and Biosecurity BMP 4 – Use of Livestock Medicines and Other Chemicals • Any off-label use of medications MUST be accompanied by a veterinary prescription. BMP 5 – Milking Management • Teats must be cleaned sanitized and dry prior to application of milking unit. BMP 6 – Facility & Equipment Sanitation BMP 7 – Use of Water for Cleaning Milk Contact Surfaces • Milkhouse water must be tested annually. BMP 8 – Staff Training and Communication

11. BMP 2 Feed A herd’s health and productivity, along with the quality and safety of their milk and meat, depend on the quality and management of the feeds they are fed.

12. Required RecordsProve it. 1–7. Standard Operating Procedures • Vet prescription • List of Medicines and Chemicals • Livestock Treatment Record • Broken Needle record. • Bulk Tank Temperature Log • Equipment check list. • Cleaning & Sanitizing Chart • Annual Water Test Results • Corrective Action Plans • Record of Problems and corrective actions. • CIP Equipment Analysis Records Recommend -Annual Milking Equipment Check Results

13. Implementation • Manual defined and Recognized 2003 • Getting Started. • Methods • Funding • Incentives

14. The Alberta Process • Producer Contact • Enrolment • On – Farm Workshop • Follow up and /or Mock audit • Audit – Recognition.

15. On – Farm Workshop Tour of the dairy • Ask about the methods used – • milking – prep , filters, plate coolers • Treating – hows she marked, • Dry off.- what is used , withdrawals, separation • Washing – Filters, valves, soap addition • Feed - any medicated rations • See how meds are stored and treatments recorded – explain CQM requirements

16. On – Farm Workshop Tour of the dairy • Tour the calf barn , • check out feeds – Medicated.. • Ear Tags • Sit down with laptop and write the SOP’s and CA’s – Print and have producer place in Record Binder

17. Closing the meeting • Review any concerns from the producer • Review records, point out the frequency • daily , weekly, monthly , yearly. • Load the files on their computer. • 3 clip boards treatments, temperature and cleaning inspection • His cost for the program.

18. Guiding to Recognition • Producer implements on his schedule. • He has just been through the audit process. • When do I get audited? • Who audits me? • Does the Auditor just “Show up”? • What does it cost ? • How do I pay?

19. CQM Registration Process Producer Alberta Milk Validator Apply Assign validator Arrange validation with producer Regular validations Validate and issue report Review report Follow-up (if necessary) Maintain CQM Issue registration and certificate

20. Coordinator on farm • RELAX • Don’t Rush – a short visit creates a second visit. • If offered a coffee or lunch accept – be gracious. • Follow up on concerns you feel you have not addressed. • Don’t talk over their head – Language barriers are common.

21. The challenges - Producer • Time • Cost • Withdrawals • Facility • FEAR • Don’t tell me what to do. • Keeping records • Maintaining the program

22. The Challenges – Producer Association • Cost • Board support through action • Removing the Fear Factor • Contact with all producers • Water quality • Withdrawals for milk and meat • Veterinarians • Feed Mills • Auction

23. Addressing the Coordinators Challenges – 0n Farm • On Farm • Be sincere, • Make it easy • Show its doable • Believe in what you are doing. • Address the producers concerns • Auditing – Credible and balanced. • Record keeping – supply the tools

24. Coordinators Challenges - Off Farm • Feed Mills • Computer programs. • Dairy Suppliers • Auction Markets • Vets and Vet clinics – AVMA Article - 1 on 1 or clinic workshops

25. CQM Registration system gains CFIA Recognition • On June 21, 2006, Canadian Food Inspection Agency (CFIA) presented aletter to the Dairy Farmers of Canada (DFC) Board of Directors recognizing the Canadian Quality Milk (CQM) program’s Registration System as being technically sound. • Completed the Technical Review Part One (HACCP Generic Model and Reference Manual review) in 2003 • First national producer organization to complete Technical Review Part Two (registration system review). The registration system explains how DFC manages the CQM program and is designed to ensure consistency and improvement of the program.

26. HACCP • Help • Address • Consumer • Concerns • Proactively.

27. HACCPGuideline Goal • Hazard Help • Analysis Address • Critical Consumer • Control Concerns • Points Proactively

28. Questions

29. Question? • How far into the field of corn can a pure bred registered Holstein bull calf run on a rainy day?

30. Answer. • Half way, after that he’s running out.