1 / 7

SVCMC St. Vincent De Paul OTC

SVCMC St. Vincent De Paul OTC. NIATx Report. Getting To This Point. Telephone Answering Protocol Screening and Intake Protocol Back-up Rotation of Intake Personnel Clinic Specific E-mail Address Standardized Outreach Letter Memorandum of Understanding. PLAN Increase Clinic Census.

yosefu
Download Presentation

SVCMC St. Vincent De Paul OTC

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. SVCMCSt. Vincent De Paul OTC NIATx Report

  2. Getting To This Point • Telephone Answering Protocol • Screening and Intake Protocol • Back-up Rotation of Intake Personnel • Clinic Specific E-mail Address • Standardized Outreach Letter • Memorandum of Understanding

  3. PLANIncrease Clinic Census Increase the number of 2010 admissions over the number of 2009 admissions

  4. DO“In-Reach” Initiative • Seek out the assistance of current patients in the recruiting process. • Notify all patients of the process verbally and by posted signs. • Develop processes to accurately log the number of new patients referred by current patients and which patients had made the referrals. • Institute a patient reward system.

  5. STUDY • Comparison of the number of patients admitted between January and May of 2010 to the same period in 2008 and 2009.

  6. ACT • Expand “in-reach” by educating all staff and patients on the “in-reach” concept and process. • Introduce “in-reach” to new patients as part of new patient orientation.

  7. IMPACT • Increased in admissions by 40% over 2009. • Increased census. • Increased billable weeks, resulting in increased revenue.

More Related