1 / 9

A Few Simple Truths About UC, SIP Trunks and ROI

A Few Simple Truths About UC, SIP Trunks and ROI. Michael Marchioni. !. Disclaimer. The points I make during this discussion represent my opinions only. These opinions are based on several years of experience developing and deploying UC and SIP products. I am not an “expert.”.

yruiz
Download Presentation

A Few Simple Truths About UC, SIP Trunks and ROI

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. A Few Simple Truths About UC, SIP Trunks and ROI Michael Marchioni

  2. ! Disclaimer The points I make during this discussion represent my opinions only. These opinions are based on several years of experience developing and deploying UC and SIP products. I am not an “expert.”

  3. #1 - UC means different things to different people. Unified Communications Server Message Sync Calendar Sync Client Apps Mobility Apps Presence

  4. #2 - SIP trunks work really well if… There is sufficient bandwidth end-to-end to support peak call traffic. Your service provider is competent and capable and has a plan of attack if things go wrong.

  5. #3 - Fax over SIP (or digital trunk) requires a lot of test time during install.

  6. #4 - Every company is different. When deploying UC one size does not fit all The more complex the application, the more time required to plan and configure the best possible solution The best solutions are the ones that apply technology to address the specific pain points of a business Call flow Accessibility Customer service Productivity

  7. #5 Don’t believe the clichés. “Set it and forget it” “Plug and Play” Many times these are not true Understand that it takes an investment of time, money and people to maximize benefit and ROI long term

  8. Summary Establish and confirm operation of a clear set of goals for the application. Understand the known limitations. As application complexity increases so must time spent implementing and maintaining to ensure long term productivity and ROI. A large investment in technology requires a a long term partner.

  9. THANK YOU

More Related