M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande

1. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Unit II e-business frameworks e-selling process, e-buying, e-procurement, e-payments: Pre; Post and instant payment systems, convergence strategies.

2. Legal Support / Govt. www M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Seller Buyer Channel System e-business frameworks Service Provider EDI

3. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande e-selling process: Traditional: Opening-Introduction-product features-benefits-cost-terms & Conditions-mode of payment-Closing of sale-Order-delivery-payment-formalities. Web service Provider Web page – Portal – e-Catalogue Registration format- Details of Procedure Agreement, entering in to contract Acceptance of ‘deal’ Execution and implementation of the deal Transaction Payments

4. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande e-buying Buyer uses Search Engine Web provider database accessed Information search results are presented Portal; e- Catalogue; Choice; Acceptance of terms Input of relevant information Verification with std. database On Confirmation- Material dispatch schedule Payment procedure Confirmation of Payment and Delivery

5. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande e-procurement EPS: Electronic payment System-Online business process for ‘Funds transfer’ using electronic means. Features: Convenient way for customer Easy order processing; accounting; inventory management etc for the supplier. Value addition service opportunity for banks

6. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Working of EPS: Three broad categories Banking & Financial payments Large Scale:- Bank to Bank Transfers Small Scale:-ATMs & Cash dispensers Home Banking:- Bill payments ( door to door) 2. Retailing Payments Credit Cards ( Visa / Master cards) Private Credit/ Debit Cards( JC Penny cards) Charge Cards ( American Cards) 3. Online e-commerce payments Token based payments: Electronic cash ( Digicash) Electronic Cheques ( Net Cheques) Smart Cards ( Mondex e currancy cards) Credit Card based payments: Encrypted cards; Theird party authorization number.

7. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande e-payment System: Pre Post and Online; e Tokens Debit or Pre paid: User pays in advance for granting privilege ( Smart Card/e purchase) Post paid or Credit: Server authenticates the customer; verifies funds; allows from A/C Cash to Real time: User Prepaid token; server settles transactions as e-currency (Online). E-Cash: Computer independence, Non Reusable, Anonymity @ owner, Transferability, divisible denomination, Secure storage. Working of E-Cash: Phase 1. Obtaining E-Cash Phase 2. Purchasing Phase 3. Redeeming Cash by merchant ( Merchant has to have the facility for the same)

8. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Working of E-Cash: Phase 1. Obtaining E-Cash Customer Request for money transfer Transfer of money from Bank to ‘e-mint’ ‘e-mint’ sends cash to customer for service Phase 2. Purchasing On purchase cash from ‘e-mint’ to Merchant A/C Merchant Supplies Material Phase 3. Redeeming Cash by merchant Merchant sends E-Cash to bank from ‘e-mint’ ‘e-mint’ transfers money to merchants bank Bank transfers it to merchant’s A/C

9. E-mint M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Merchant Consumer Merchant’s Bank Consumer’s Bank E-Cash: System

10. E-mint M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Merchant Consumer Merchant’s Bank Consumer’s Bank E-Cheque: System Cheque Clearing House ( To other Banks)

11. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Working of E-Cheque system Purchase: Consumer access the merchant’s server Merchant displays goods Customer selects the goods Customer sends E-Cheque to merchant Merchant validates the E-Cheques Merchant electronicaly forwards the cheque to the Bank Merchant’s Bank forwards cheque to the ‘Clearing House’ The clearing house transfers money from customer A/C to the merchant’s Bank Both the A/C updated by the Banks.

12. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Currency Server Types: ATM M/C, POS (Point of Sale) Terminals Card Readers etc. Application facilities for: Bank Debit, Credit cards, Telephone card, SIM, Emp. ID Cards, E-Cheques ( Payments on issue ) EFT ( Ele. Fund Transfer ( Automatic installments payments without Cheque issue)

13. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Credit Cards: ( Electronic Cards) Easiest method for online transactions ( Card + Balance + PIN ) Smart Card: Similar to Credit Card + tiny ‘µp’ ( RTO) Small transactions like Telephone bills Electronic Purse, Digital Wallet ( Debit Card): One need to get it from Bank POS Scans the wallet Does the transaction If required card may be charged ‘automatically’ “Bank A/C to Wallet”

14. Mrchnt POS M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Srvs Provdr Order custm Instant payment systems- On line payment Dbase Bank A/C

15. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Convergence strategies. Technology Infrastructure Hardware Software Service Providers Agreement; Contracts; Processes Application development System in place Manpower; Skill; competency; Training ECLIP: Electronic Commerce Legal Issues Platform Make, Buy, Share, Lease, Rent, Own, Agency

16. M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-BusinessDr.N.C.Dhande Further Readings Home Work Practicals Questions