Experience and Approach: Credentialing Frontline Workers in Healthcare

1. Experience and Approach: Credentialing Frontline Workers in Healthcare • Not for Circulation without Permission • Mark Popovich • The Hitachi Foundation • mpopovich@hitachifoundation.org

3. Introducing Jobs to Careers: Transforming the Front Lines of Health Care Owensboro: Regional Medical Center and Community & Technical College Accelerated, Work-Based LPN Training/Credentialing Incumbent Nutrition and Environmental Staff Almost Double Earnings Meet Staff Requirements for Crucial Regional Employer

4. Jobs to Careers: Transforming the Front Lines of Health Care • Explores new ways for employers and educational institutions to help • health care workers to do their current job better and advance • Focused on incumbent workers who are lower paid, often not • credentialed and involved in the lion’s share of direct patient care • R&D on “Work-Based Learning” • Partnerships define important competencies/knowledge, engage at • the work site and through distance learning and/or more traditional • “training” approaches • Workers master and demonstrate occupational and academic skills • $15.8m, five-year initiative supporting 17 sites/partnerships www.jobs2careers.org for extensive background materials on the Initiative and on Work-Based Learning.

5. Jobs to Careers: Transforming the Front Lines of Health Care

6. Jobs to Careers: Transforming the Front Lines of Health Care Characteristics of J2C Program Participants 17 Sites, About 1,000 Front Line Workers, 34 Employers Women 89% High School or Less 61% Minority Black 19% Hispanic 23% Other Minority 27% Average Age 36 years old Married 52% Children 53%

7. Jobs to Careers: Results and Change Oriented Partnerships Preliminary: Further Gains Are Likely

8. Jobs to Careers: Results and Change Oriented Partnerships Preliminary: Further Gains Are Likely

9. Credentialing Conundrum