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Product Support Differs by Language

Product Support Differs by Language. Definitions. Stop Words Removal of frequent words in the language that are not useful for discriminating between search results. User editable in all languages. SmartSense

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Product Support Differs by Language

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  1. Product Support Differs by Language

  2. Definitions • Stop Words • Removal of frequent words in the language that are not useful for discriminating between search results. User editable in all languages. • SmartSense • Emotion detection from text. Default dictionary availability is indicated. User editable dictionary available in all languages. • Spell Check • Used for “Did you mean” functionality as well as standard incident/Answer creation. User editable dictionary only in supported languages. • Stemmer • Reduces words to their base linguistic form: walks, walking, walked transform to “walk”. • NLP • Part of speech recognition for enhanced SmartSense (Western languages) or word segmentation (Asian languages in place of stemmers). • Synonyms • Default thesaurus for similar phrase searching.

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