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London Performance March 2007. London Performance. London’s CPA scores have improved significantly since 2002 The performance of London’s councils compares well with top tier authorities in the rest of the country, especially on ‘Direction of Travel’
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London Performance • London’s CPA scores have improved significantly since 2002 • The performance of London’s councils compares well with top tier authorities in the rest of the country, especially on ‘Direction of Travel’ • London boroughs are the highest performing type of council • Customer satisfaction in London is above the national average, but there is still a wide range; London’s customer satisfaction is rising, bucking the national trend • London’s performance shows clear trends around individual CPA blocks • London compares badly with the rest of the country on the CPA environment block • London compares badly with the rest of the country on the CPA culture block • London’s scores on the CPA housing block are now in line with the national average • London compares well with the rest of the country on the CPA use of resources block
The performance of London’s councils compares well with top tier authorities in the rest of the country…
Customer satisfaction in London is above the national average, but there is still a wide range
London’s customer satisfaction is rising, bucking the national trend
London’s performance shows clear trends around individual CPA blocks
London compares badly with the rest of the country on the CPA environment block
London compares badly with the rest of the country on the CPA culture block
London’s scores on the CPA housing block are now in line with the national average
London compares well with the rest of the country on the CPA use of resources block