KNOWING WHEN TO LEAD AND WHEN TO MANAGE Paul Henderson Dominic Perri

1. KNOWING WHEN TO LEAD AND WHEN TO MANAGEPaul HendersonDominic Perri

2. Outcomes • Provide a Conceptual framework for the difference between leading and managing • Offer the opportunity for you to apply these concepts to your ministry • Identify 1-2 things to act upon immediately . For

3. Leaders help their organizations identify vision, mission, values… the future! They focus on big picture and top priorities Managers implement the vision and plan. They follow direction, and focus on operational level. Leadership vs. Management

4. Leadership vs. Management What & Why Leaders How & When Managers

5. Leadership vs. Management Both leadership andmanagement are essential elements of organizational achievements.

6. Do We Have to Choose? • The reality is that many pastoral leaders have to be BOTH Leaders and Managers. • So the key question is knowing when to wear the Leader hat and when to put on the Manager hat.

7. Managers Solve Technical Problems • Problems for which we can find the solutions. • Requires expertise with necessary know-how and procedures.   • Operational-Level problems that focus on creating systems, processes, etc.

8. Leaders solve Adaptive Problems • Problems not amenable to authoritative expertise/standard operating procedures. • Cannot be solved by someone who provides answers from on high. • Require experiments, new discoveries, and adjustments from numerous places in the organization or community.

9. Leadership vs. Management Leaders Shape andshare a vision for the future Managers Manage Daily Tasks

10. Leadership vs. Management Leaders Change & Movement[Mission-focused] Managers Effectiveness & Efficiency

11. Leadership vs. Management Leaders Seethemselves as promoters of change, as challengers of the status quo in that they encourage creativity and risk taking Managers See themselves as preservers of the status quo

12. Leadership vs. Management Leaders Are concerned with doing the right things Managers Are concerned with doing things right

13. Leadership vs. Management Leaders Are more concerned with ends, what gets done Managers Are more concerned with means, how to get things done

14. Leadership vs. Management • Plan and budget • Organize and staff • Status quo • Short-term • Controlling • Means • Builders Managers • Envision and direct • Align employees • Change • Long-term • Inspiring/motivating • Ends • Architects Leaders

15. When Managers Become Leaders • Often promoted because they are good at operational tasks • Have to shift their thinking to Leader-focused activities – vision, mission, values • Many new leaders don’t do this well – they continue doing what they know

16. When Leaders act like Managers • Micro-manage • No common vision articulated – creates silos • Disputes go unresolved • Focus is on tasks instead of progress

17. Conversation/Reflection • Do most of your challenges require leading or managing? • What area is more challenging for you? • What is one action that you can commit to when you return to your ministry?

18. Lead – Manage Matrix

19. Contact Information • Dominic Perri DJPERRI@gmail.com 773-318-7837 • Paul Henderson pastoralstrategy@gmail.com 301-996-1082