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Can one safety program change a railroad's safety culture?

Can one safety program change a railroad's safety culture?. First International Safety Culture Symposium Halifax, Nova Scotia October 1, 2014. What is safety culture?. " The way we do things around here“ - UK Cullen Report

yvonne-maynard
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Can one safety program change a railroad's safety culture?

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  1. Can one safety program change a railroad's safety culture? First International Safety Culture Symposium Halifax, Nova Scotia October 1, 2014

  2. What is safety culture? • "The way we do things around here“ - UK Cullen Report • “The shared values, actions, and behaviors that demonstrate a commitment to safety over competing goals and demands” • - U.S. DOT Safety Council • “Safety Culture consists of the following 5 elements: informed culture, reporting culture, just culture, flexible culture and learning culture”-James Reason

  3. C3RS Principles • Build trust • Voluntary • Partnership • Confidential • Protection from discipline • Focus on low consequence events • Accountability through learning from failure

  4. Procedure

  5. Received over 3,900 reports

  6. C3RS Impact at one site

  7. Perceptions of safety culture before, during, and after C3RS at one site

  8. Management: missing or unsupported safety processes

  9. Regulator: Regulatory mechanisms support existing safety culture • Reporting Systems focus on individual behavior and technology • No acknowledgement of organizational factors or interdependencies between individuals, groups and technology • Regulations foster negative safety culture

  10. Labor: Incentives strongly influence behavior • Protection from discipline • contributes to events involving rules violations • One report can protect all team members reduces number of reports

  11. How do we move to a more positive safety culture? Secrecy Transparency

  12. What reporting systems really look like

  13. Can C3RS create a more positive safety culture? Yes, but you have to WANT to change

  14. “If you think safety is expensive, try an accident” – Trevor Kletz • $10 Billion Implement PTC • $200 million Litigation- Chatsworth, CA • $58 million: Clean up Graniteville, SC Imagine if the problems that caused these accidents were discovered and fixed before they occurred

  15. For more information: Jordan Multer Volpe Center 617-494-2573 jordan.multer@dot.gov Thomas Raslear Federal Railroad Administration 202-493-6356 thomas.raslear@dot.gov http://www.closecallsrail.org http://c3rs.arc.nasa.gov

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