Burnaby Residents' Survey: A Welcoming and Inclusive Community

1. Burnaby Residents' Survey: A Welcoming and Inclusive Community Jody Johnson & Trevor Van Eerden 10/01/2009

2. Overview June 12th to July 20th, 2009 Responses: 352 Completion Rate: 68.8% Purpose: to gather input from the whole community of Burnaby, on residents' thoughts, attitudes and experiences with Burnaby's increasingly diverse population as well as opinions about supporting newcomers in our community. • Perceptions of multiculturalism and its impacts on their family and community; • Involvement in the development of a welcoming and inclusive community; • Views on service, resource and program gaps; and • Requirements for information and how they would like to obtain information. The Burnaby Intercultural Planning Table

3. Demographics Where do they live? Highgate (East Burnaby) – 15.7% Lougheed (Northeast Burnaby) – 12.4% Brentwood (Northwest Burnaby) – 18.6% Metrotown (South Burnaby) – 46.7% None of the above – 6.6% * 40 responses from outside Burnaby The Burnaby Intercultural Planning Table

4. Demographics Gender: 162 women (67%) 80 men (33%) Age: Under 20: 3% 20 – 34: 25% 35 – 49: 39% 50 – 74: 29% 75 & over: 2% The Burnaby Intercultural Planning Table

5. Key Findings Multiculturalism and cultural diversity is recognized and supported by the community Burnaby is a welcoming and inclusive community – but it’s still difficult to belong Further work is required to make Burnaby truly a Welcoming and Inclusive Community More information related to multiculturalism and cultural diversity is required The Burnaby Intercultural Planning Table

6. Multiculturalism and cultural diversity is recognized and supported The Burnaby Intercultural Planning Table

7. Multiculturalism and cultural diversity is recognized and supported by the community 98% indicated that they saw Burnaby as a Culturally Diverse or Multicultural community Only six respondents (2.1%) indicated that they did not The Burnaby Intercultural Planning Table

8. Multiculturalism and cultural diversity is recognized and supported by the community The majority (60%) of respondents stated that cultural diversity or multiculturalism has had a positive impact on themselves and their families. 70% of respondents indicated that cultural diversity or multiculturalism has had a favourable impact on Burnaby and less than 6% reported a negative impact. The Burnaby Intercultural Planning Table

9. But it’s still difficult to belong The Burnaby Intercultural Planning Table

10. Burnaby is a welcoming and inclusive community – but it’s still difficult to belong 72% of respondents stated that special efforts should be made to welcome and include new immigrants. Only 10% indicated that special efforts should not be made. The Burnaby Intercultural Planning Table

11. Burnaby is a welcoming and inclusive community – but it’s still difficult to belong “Perhaps what stands out most predominantly is that there is not a conclusive or widely held understanding of what does or what could make Burnaby a welcoming and inclusive community.” The Burnaby Intercultural Planning Table

12. Burnaby is a welcoming and inclusive community – but it’s still difficult to belong The Burnaby Intercultural Planning Table

13. Further work is required The Burnaby Intercultural Planning Table

14. Further work is required to make Burnaby truly a Welcoming and Inclusive Community “While the majority of survey participants indicated that they did already take some role in welcoming and including new immigrants into the community, many indicated that there is more work to be done.” The Burnaby Intercultural Planning Table

15. Further work is required to make Burnaby truly a Welcoming and Inclusive Community 56.4%, feel that Burnaby should be doing more When asked for suggestions for additional programs, services and resources that would assist immigrants to feel welcome and included, 172 suggestions were provided The Burnaby Intercultural Planning Table

16. Further work is required to make Burnaby truly a Welcoming and Inclusive Community The Burnaby Intercultural Planning Table

17. More information is required The Burnaby Intercultural Planning Table

18. More information related to multiculturalism and cultural diversity is required 70% of respondents stated that they would like more information about multiculturalism and / or cultural diversity and how to become involved. Chart: Comparison of length of time living in Burnaby The Burnaby Intercultural Planning Table

19. More information related to multiculturalism and cultural diversity is required “Other” responses included: An understanding of the history of immigration specific to Burnaby Knowledge of the cultural makeup of the city. Reminders that we are all immigrants except for the Indigenous people. Detailed statistics on linguistic groups and, numbers of minority children Knowledge of how to help refugees Specific Service information for longtime residents of the Burnaby Information of work opportunities The Burnaby Intercultural Planning Table

20. More information related to multiculturalism and cultural diversity is required What programs, services and resources are you aware of that assist immigrants to feel welcome and included in Burnaby? * BSD assisted in the survey distribution through Continuing & Community Education The Burnaby Intercultural Planning Table

21. Thank You Jody Johnson & Trevor Van Eerden Peers Employment & Education Resources The Burnaby Intercultural Planning Table