1 / 11

New Features

New Features. Visual Voicemail Single Number Reach. What is Visual Voicemail?. Visual Voicemail is an application that provides an alternative method of interacting with your messages.

zach
Download Presentation

New Features

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. New Features • Visual Voicemail • Single Number Reach

  2. What is Visual Voicemail? • Visual Voicemail is an application that provides an alternative method of interacting with your messages. • Rather than using audio prompts to sort through your voicemail, it is presented visually on your desk phone. • Scroll down to the message you would like to hear, delete an old message you no longer need, or forward a message to a colleague without listening to the voice prompts. • Presented as an option when “Messages” is pressed on the phone. • Uses existing voicemail password

  3. What does it look like?

  4. “Messages” Menu

  5. Deployment • NETS and other friendly testers will try it before deploying more widely at UCAR. • Will be deployed to all UCAR phones. Why? • It is unobtrusive, users can choose to keep using the voicemail the way they do today, or try the new option of visual voicemail. • We will announce in Today@UCAR and provide information on our user web pages. • Timeline? • Early March

  6. Questions?

  7. Single Number Reach • Single Number Reach (SNR) is a telephone system feature that enables you to manage business calls using a single phone number - your UCAR extension.   • Incoming calls ring simultaneously on your UCAR desk phone and configured Remote Destinations local numbers only (cell phone, home phone, etc).   • With SNR is enabled, the first phone to answer is connected to the call and the other phones stop ringing.  

  8. Benefits • SNR is ideal for UCAR users that work at multiple locations, travel, or often need a way to receive business calls while they are away from their desk.  • Provide callers 1 number to reach you • You can switch between your office phone and cell phone during a call • Single business voice mailbox • Restrict what numbers can reach your other phones • Create a schedule to turn it off at the end of the day

  9. Limitations • Destinations can only be local numbers. • 2 Destinations per user. • Uses an additional trunk for each call. • Web page setting descriptions aren’t very intuitive.(answer too soon, delay before ring) • Scheduling tool needs to have more options. • Has a licensing component. • Some Administrative overhead at setup.

  10. How Do We Sign Up? • We have deployed this to NETSEasier to reach staff that travel between sitesEnables NOC to call 1 number for issues • Looking for other friendly testersNCAB members? • Roll out to users that currently forward their office phones to their cell phones. • Announce in Today@UCAR as being available by request only.

  11. Questions?

More Related