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The Best Choice for Profit Recovery

The Best Choice for Profit Recovery. Medical offices face a variety of A/R challenges. Optio Solutions offers several services to help facilitate payments from your patients. Optio Solutions is a subsidiary of CrossCheck, Inc., a 30 year leader in payment guarantee and technology.

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The Best Choice for Profit Recovery

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  1. The Best Choice for Profit Recovery

  2. Medical offices face a variety of A/R challenges. Optio Solutions offers several services to help facilitate payments from your patients. Optio Solutions is a subsidiary of CrossCheck, Inc., a 30 year leader in payment guarantee and technology. Healthcare Industry Specialists

  3. Three Priorities Collect More $ Improve Satisfaction Ranking Lower Cost $

  4. Challenges with Priorities Collect More $ Cost to Collect $ Lower Satisfaction Ranking • Patients: • Feel Embarrassed • Avoid Confrontation • Procrastinate • Need More: • Resources • Postage • Envelopes • Paper

  5. Typical Collection Process 1st Party : In-houseCollection Day 1 30 60 90 120 150 Statement 1 Statement 2 Statement 3 Statement 4 Statement 5 WRITE OFF Past Due Notice 1 Past Due Notice 2 Past Due Notice 3 Phone Call 1 Phone Call 2 Phone Call 3 National Recovery Rate 14% Contingency Based 40 – 50% 3rd Party : Collection Agency 151 – 365 Days The Average In-house Cost of Collections : $31 - $38 Per Account

  6. CashFlow MaximizerSM 1st Party : Talking Statements 3rd Party : Written Demands Day 30 45 60 70 80 90 100 Phone Call 1 (Past Due Alert) Phone Call 2 (Collection Agency Alert) Optio Courtesy Notice Optio Demand 2 Optio Demand 3 Optio Demand 4 Optio Demand 5 Strategy I : Optio Solutions (Fee Based : No Percentages) $12 Average Flat Fee Per Account

  7. Patient Demands As a courtesy, we are writing you regarding an overdue account with ABC Company. We understand this outstanding balance may be an oversight and we wish to provide you the opportunity to resolve this matter quickly. THIS HAS BEEN SENT TO YOU BY A PROFESSIONAL DEBT COLLECTION AGENCY Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt, or any portion thereof, this office will assume this debt is valid.

  8. Thank You Letter “Preserves Valued Patient Relationships” ABC Company has notified us that your account referenced above has been satisfied. We would like to extend our appreciation on behalf of ABC Company for your cooperation in resolving this matter.

  9. CashFlow MaximizerSM 1st Party : Talking Statements 3rd Party : Written Demands Day 30 45 60 70 80 90 100 Phone Call 1 (Past Due Alert) Phone Call 2 (Collection Agency Alert) Optio Courtesy Notice Optio Demand 2 Optio Demand 3 Optio Demand 4 Optio Demand 5 Strategy I : Optio Solutions (Fee Based : No Percentages) $12 Average Flat Fee Per Account Verbal Demands Asset Investigation Credit Reporting Legal Options Skip Tracing StrategyII : Qualia Collection Division (Percentage Based)

  10. Case Study : Optio Solutions Savings

  11. Case Study : Optio Solutions Benefits In-house cost cut in half $31 to $16 Increased their monthly cash flow $9,292.64 Only sent to collections 2-3 Accounts

  12. Performance Guarantee “…Customer will recover at least two (2) times the total purchase price…” (Some Conditions Apply)

  13. Client Testimonials “Less time on patient collections…making us more efficient.” Penny N. Greater New Orleans Surgery Center “They really worked! Of the 10 accounts I turned over I have received a payment by 3, fixed insurance on one, and received a letter explaining her situation on another. I think that is great as I had gotten nowhere with these people before.” Mysta T. HealthSource of Missoula “After submitting my first accounts I had payments coming in within 10 days… at that time that I knew this was going to work well in recovering profits.” Wendy M. Lifespan Family Practice

  14. Established & Credible Licensed & Bonded : • In all 50 states Financial Stability : • Wholly owned subsidiary of CrossCheck, Inc. • Debt free company • Over 28 years of industry experience

  15. The Best Choice for Profit Recovery • Let’s Get Started: • Doug Brown • EHR Compliance Group, LLC • 818-625-9209 • dkbrown@ehrmandate.com

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