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‘On Becoming a Brand!’ Generate business with Social Media April 21st, 2011 Antoinette Pernot Benno Pieters. 1. Aurium Commerce. “The Business Research Company” New (HiTech) tools Design business models Business Model Testing (Marketing en Sales) Implementation Services. 2. 2.
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‘On Becoming a Brand!’ Generate business with Social Media April 21st, 2011 Antoinette Pernot Benno Pieters 1
Aurium Commerce • “The Business Research Company” • New (HiTech) tools • Design business models • Business Model Testing (Marketing en Sales) • Implementation Services 2 2
Statistieken Nederland Key figures • 86% of Dutch households have internet access • 62% is member of a social network • 67% reads weblogs • 27% has own weblog Users per platform in Nederland (autumn 2010) • Hyves 8.500.000 • Facebook 3.318.100 • LinkedIn 2.278.930 • Twitter 410.000 3 3
March 2011: 140 Mio pday Aug 2010 : 90 Mio pday 4 4
What can you do with Social Media (private)? • Private use; questionaire (#daretoask) • Stay in contact (friends, family) • General & public calls (oa missing persons, accidents) • Job search; recruitment; career changes
What can you do with Social Media (business)? • Customer service (Web Care) • Co-creation (crowd sourcing) • Social Intranet (internal CRM) • Marketing and Sales (special)
Social Media 7 7
Basic Selection 8 8
Special Edition “Coach” • Maarten Bos • Marijke Lingsma • Christa van Luyk • Bertine van Hoof • Robert Taen • Daphne Smit • Fer van den Boomen • Marijke Beukema • Nanja Mol
Building your brand • The product or service itself • Having an opinion (your values) • Load with emotion (personal passion, enthousiasm) • This creates (Personal) Brand experience
Objectives ‘On Becoming a Brand!’ • By sharing your knowledge creating a group of followers on the Social Media • Be active so that you become a ‘Brand’ • Communicate your Added Value • Entice potential customers to come to you (eg events)
ROI Social Media 13 13
The six steps Stap 1: Vision , mission, values, image Stap 2: Business Messages & One-liners Stap 3: Choose blogs, (own) communities, networks Stap 4: Social Media & Sales Pattern Stap 5: Publicise (posting, microblogging) Stap 6: Book 14 14
Effectivity 15 15
Software tools You need tooling to manage your Social Media Pattern 16 16
TweetDeck 17 17
How many followers do you need? 500-1000 500-1000 1000-2000 100-200 300-1000 1000 18 18
Conversion! (‘sales calls’) • Convert Social Media followers to leads using: • Invitations to your own Mini-events • General Networking events (Efactor) • Joint visits to trade fairs • 1 on 1 meeting (coffee, lunch, drinks, dinner, own office)
LinkedIn Groups 22 22
Facebook - Fanpage 23 23
Blog filmpje 24 24
YouTube Channel 25 25
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Read at your own leisure: Aurium Commerce Prinseneiland 305 1013 LP Amsterdam 27 27