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EVVE: The South Dakota Experience

EVVE: The South Dakota Experience. Kathi Mueller, MS South Dakota. The Birth of EVVE in SD . Found out that we were expecting EVVE in the Spring of 2005. South Dakota had a statewide database currently used to issue birth records. Made startup easy. To Prepare….

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EVVE: The South Dakota Experience

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  1. EVVE: The South Dakota Experience Kathi Mueller, MS South Dakota

  2. The Birth of EVVE in SD • Found out that we were expecting EVVE in the Spring of 2005. • South Dakota had a statewide database currently used to issue birth records. Made startup easy. • To Prepare…. • Met with NAPHSIS and SMS via telephone to discuss the EVVE project, tasks and timelines • Met with web system support staff to determine what requirements needed to be met to participate in EVVE. • Purchased an SSL Certificate. • Identified a Server. • Established a Domain Name. • Set up a test and production hub. • EVRSS IT support staff established a view to our SQL database.

  3. The Birth of EVVE in SD • Birth Day • Ezra from SMS came to South Dakota. • His lucky day • He showed up in my office and we talked through what he would do while he was in SD. • I transported him to our IT contact. • Later that day, he called to let me know the install was successful. 6 hours onsite. • South Dakota gave birth to EVVE in July 27, 2005.

  4. Taking EVVE Home • When we first took EVVE home, the Vital Records Supervisor spent an initial period doing no match analysis. • No Match Analysis found the following • Suffixes in the last name field. • Records issued prior to the establishment of statewide database. • Inconsistent Spacing • Native American Names were a challenge.

  5. Daily Feedings • South Dakota has consistently had high match rates. • Due to high rates of matches, we spent less than 1 hour a month doing no match analysis. • Vital Records Supervisor would provide monthly match rates as part of his monthly report.

  6. Considering a Sibling?!? • In late January of 2006, the news arrived that Medicaid would need to certify citizenship. • SD met with Economic Assistance to hash out a plan. • Approached NAPHSIS with using EVVE for Medicaid. NAPHSIS was not ready to move forward. • Moved forward with developing an in-house program.

  7. Considering a Sibling?!? • As the process to develop a match process in house was moving slower than molasses, NAPHSIS began to move on EVVE. • NAPHSIS decided to move forward with a web based system. • Development of the in-house system and the NAPHSIS Web based system were happening at the same time. • In house development finished first and they deployed the system in late November.

  8. Considering a Sibling!?! • In house system was cumbersome because Medicaid works off of a mainframe system. Dynamic searches were difficult. • Match rate around 30%. • SD Medicaid agreed to deploy EVVE-ui (web based EVVE user interface) in February as a pilot in two offices and process any rejects from the in house system and out of state requests. • Medicaid would like to deploy it to all their users, but as the sole Medicaid agency, the transaction and hub fees are too cost prohibitive. • Need more Medicaid agencies!!!

  9. How do the Systems Compare? • The In-house System (Serious Child) is much more challenging to use. • No system feedback • Difficult to use dynamically • Low Match Rate • No transaction or hub fees • Medicaid (Creative Child) likes EVVE better • System provides feedback, increasing the chance for a match • Easier to use • Has access to out of State Records

  10. Behavior Changes • In order to improve match rates, we the parent’s had to make some data changes and the our children had to modify their behavior as well • Parent Efforts • Completed a project to clean up where possible all records without a SFN. • Completed a project to remove the Jr and Sr from the last name field and place it in the Suffix field. • Completed a project to update dates of birth that were missing or implausible values.

  11. Behavior Changes • Child’s Behavior Changes – Teaching them the tricks of the data • Native American Names are a challenge in Certifications. • Tendency to go by a shorter version of the formal name assigned a birth. • Spacing. • Suggested Change only one value at a time. • Jr, Sr • *

  12. Match Rates AAMVA MATCH RATES MEDICAID MATCH RATES

  13. Daily Grind • Unlike a child, EVVE does not require daily attention. • The system rarely has down time. • Weekly/Monthly evaluate match rates • During start up spent time analyzing No Match Analysis. • Established No Match Process • Medicaid submits a formal request for the record. • Driver’s Licensing can call and verify record with a no match.

  14. Conclusion • South Dakota supports the EVVE concept as an easy way to support the business of the future. • Questions???? • Kathi Mueller • (605) 773-5303 • Kathi.mueller@state.sd.us

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