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Supply Chain Business Development. Dale Cottongim. Presentation Agenda . Commercial Logistics Business Development (BD). Before. Proper Prior Preparation (PPP) Know Your Business Know Your Customer Know Your Value-Added Proposition Commercial business is primarily about profit.
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Supply Chain Business Development Dale Cottongim
Presentation Agenda • Commercial Logistics Business Development (BD)
Before • Proper Prior Preparation (PPP) • Know Your Business • Know Your Customer • Know Your Value-Added Proposition • Commercial business is primarily about profit
What The Commercial Customer Wants • Informal 2013 survey including Home Depot, J.B. Hunt, Gartner, Wells Fargo, Proctor & Gamble • And the survey says: • Quality and Cost - #1 • Reliable Delivery • Also important: • Prepared – PPP • Professional • Speed of Response
Value Proposition Considerations • Cost Competitive Work Force • Quality high – in product or service. • Returns low. • Employee Turnover – Low. • Hidden Benefit to Customer – Learn job with continued improvement at no additional cost. • Can be both the manufacturer and fulfillment agent for some products (3PL) • Leverage Government base of work • Unlikely to go out of business
Value Proposition Considerations • U.S.A. Workforce • Community Goodwill/Contributor
Supply Chain Obstacles • External • How does a blind person do……? • Overcome through… • Quality • Back to how does a blind person do that? • Past experiences. • Overcome through….
Supply Chain Obstacles • Internal • Government mandates AbilityOne through AbilityOne. Government is AbilityOne primary source of revenue. Government process is slow. Ergo…. AbilityOne is slow. • Commercial market is not slow! • Overcome through preparation. • Not always organized/prepared to meet commercial marketplace needs.
Contacts Dale Cottongim Consultant, Supply Chain 540-295-1994 Dale.cottongim@gmail.com