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Criticism

Criticism. Think of a time when you were criticized. What were your emotions? Were your emotions justified? Were your emotions productive?. Think about these questions during the video. 1. What did Everett do wrong the first time? 2. What did Beverly do wrong the first time?.

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Criticism

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  1. Criticism • Think of a time when you were criticized. • What were your emotions? • Were your emotions justified? • Were your emotions productive?

  2. Think about these questions during the video 1. What did Everett do wrong the first time? 2. What did Beverly do wrong the first time?

  3. The guiding rule • Attack the problem not the person

  4. The self-test • Why am I giving this criticism? • What is a desired positive outcome?

  5. The EPM formula E = empathize P = Pinpoint problems M = move forward and work toward a solution together

  6. Receiving criticism Anticipate - ask “what can I learn or how can I improve?” Loss of self-worth is a choice. Ask Questions - so you understand Agree - with something Analyze - think before you respond. Have the intention to resolve positvely

  7. Learning form criticism • Look for facts • understanding their perception of you helps you deal with them effectively (remember 4th SDI premise) • Sometimes it is a personality difference (Motivational Value System)

  8. Conflict preparation Think of a person you have conflict with, • what is the situation? • Self-test - what would be a positive outcome? • Complete steps 8 - 10, page 4 in the feedback section. Remember EPM • empathy … • pinpoint problems… • move on to joint problem solving

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