Developed and Facilitated by: Jan Dwyer Bang, MBA, CSP

1. Presentation Skills Developed and Facilitated by: Jan Dwyer Bang, MBA, CSP

6. After attending this session, you will be able to: • Understand the difference between making a presentation and teaching a class • Overcome communication barriers • Define goals of the presentation

7. After attending this session, you will be able to: • Understand the difference between making a presentation and teaching a class • Overcome communication barriers • Define goals of the presentation

8. After attending this session, you will be able to: • Project your voice and use pauses to make your point • Know your audience needs and plan accordingly • Organize and lay out information in a logical order

15. MORE TOOLS www.JanDwyerBang.com/presentation Slides Resources

24. Why we should develop speaking skills? Developing our speaking skills will: • Enhance our professional credibility. • Build our selfconfidence.

25. Why we should develop speaking skills? Developing our speaking skills will: • Help us connect with our audiences. • Increase our chances of career success. • Improve our ability to get our ideas across.

26. Treating your Audience as Guests to your Home • Empathizing with how a typical student feels when they walk in the door • Setting up before they arrive • Greeting them as they come in • Confirming their decision to attend Pierce College • Getting them excited about the school • Making sure they know the critical information

27. Presentation - Day 1 • Plan to present your full presentation • Think of the audience today as your usual audience of students • Each of you will be video taped • You will be provided feedback from the instructor and from every other class member

28. Presentation - Day 2 (December 16th) • Using what you learned from Day 1 and your own observation from the video, plan to present your presentation again • You will also have the chance to practice presenting to difficult audience members or challenging situations (side conversations, silent audiences, media not working, etc)

29. Observations Flow of the presentation (Student Ambassadors) • Welcome/Sign in Sheet/Folder at each place • Introduction of each Student Ambassador • Ice Breaker/solicit questions/chart questions • Student Support Services • Welcome Center • Trio (Guest Speaker) • Campus Safety • Success tips • Getting Involved • How to prepare for your first day • Wrap-up and adjourn to Advisors

30. Observations • Music as people are coming in (while Pierce College Mission and Core Values are being shown) • Room Set-up • Connection with audience before the presentation • Talking to the slides or pointing to a photo the audience can’t see • Voice projection • Engagement with the audience • Personal stories

31. Observations • Respect for each other • Passion while speaking • Smiles • Extraneous word use (uh’s, you guys, ) • Not referring to the folder of information • Not making sure that every one has the brochure (TRIO) • Repeat the question so people can hear • Visual aids – too busy, too many bullet points • Wrong information on the slide • Possible barriers between you and the audience • Making sure every audience question is answered

32. Presenting vs. Teaching

33. Teaching Teaching: education: the activities of educating or instructing; activities that impart knowledge or skill  

34. Presenting Presenting:  The act of presenting, or something presented; A dramatic performance; A speech given in front of an audience 

35. Presenting vs. Teaching

36. Communication Barriers • Barriers for you as the Presenter: • Your own nervousness • Not understanding the needs of your audience • Message is unclear • Lack of preparation • Not a logical flow of the message

37. Communication Barriers • Barriers for you as the Presenter: • Your own nervousness • Not understanding the needs of your audience • Message is unclear • Lack of preparation • Not a logical flow of the message

38. Ease and Confidence • Ease • Why Confidence? • Con-fi-dence Noun. • Self Assurance • Trust or reliance • A trusting relationship

39. Why Ease? • Good speakers make it “look easy” • When we are comfortable, our audiences are comfortable • When we are relaxed, we can actually “have fun” giving presentations!

40. Why Confident? • We lose credibility as speakers when we are not confident • Confidence breeds credibility breeds an attentive audience that breeds in us, more confidence! • If you don’t feel confident, act confident. Feelings will follow.

41. Confidence • Smile • Relaxed demeanor • Good posture • Eye Contact

42. How to Build Confidence • Know your subject! • Organize your thoughts • KISS principle • Practice • Say a prayer • Dress for success • Focus on the outcome • Practice

43. SPEAK EASY • S = Stabilize your Fear • P = Prepare and Organize • E = Energize Yourself and your Audience

44. SPEAK EASY • A = Accept Opportunities • K = Know your Audience • E = Establish Rapport

45. SPEAK EASY • A = Acknowledge their viewpoint • S= Show that you care • Y = Yearn for Growth

46. Stablilize your FEAR • Preparation • Practice • Successful experience • Positive Self-Dialogue • Visualizing

47. Quote for Thought “The best way to conquer stage fright is to know what you are talking about.” • Michael Mescon

48. Prepare and Organize your Talk “What may seem totally logical and organized to you can appear a jumbled mess in the ear of the listener.” - Jeff Dewar

49. Prepare and Organize Your Talk • What is your objective? • Three Point Outline (Tell them what you are going to tell them, tell them, and tell them what you said) • Note: The majority of audiences retain the first and last 15 minutes of every talk

50. Organizing Tips Don’t be misled when you see seemingly spontaneous off the cuff remarks made by veteran speakers. Know that they did their homework and they were prepared! • Be clear on your topic and what your objective is • Think through the whole subject and formulate your ideas and conclusions • Gather the information you will need to support your ideas and conclusions • Develop your outline