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Company profile

Company profile. PROFILE. A destination management company, Phoenix Voyages Group was created in 1999 and is locally established in:. Vietnam Cambodia Laos Myanmar. Representative offices in:. Spain Germany France Scandinavian countries Benelux Singapore. PROFILE.

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Company profile

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  1. Company profile

  2. PROFILE • A destination management company, Phoenix Voyages Group was created in 1999 and is locally established in: Vietnam Cambodia Laos Myanmar • Representative offices in: Spain Germany France Scandinavian countries Benelux Singapore

  3. PROFILE • Fields of activity Individuals Groups Incentive events (reward or loyal voyages) Theme voyages • Market segmentation Individuals: 65 % Groups: 20 % Incentive: 15 %

  4. PROFILE • Positioning Middle superior to up market • Main markets France Switzerland Spain Belgium Germany • Turnover 10 million USD

  5. PROFILE • Staff in Asia More than 100 persons in the team, made-up of local and expatriates staff Multilingual staff: English, Spanish and French

  6. Saigon Danang Phoenix Voyages Vietnam Hanoi Administration Asia Holidays -Phoenix Voyages Myanmar Yangon Finance Phoenix Voyages Laos Vientiane Operational offices Sales Asia Holidays -Phoenix Voyages Cambodia Phnom Penh Siem Reap Marketing ORGANIZATION CHART Phoenix Voyages Group Main office

  7. STRENGTHS • Our offers Customized programs: each of our clients is unique Detailed in several languages Technical product facts that you can personalize with the colors of your company Accompanied with a sales talk

  8. STRENGTHS • Our staff An international experienced staff to serves you A solid foundation since the creation of the group A sales team constantly trained on products and customer’s expectations A 24 hours phone assistance

  9. STRENGTHS • Our approach Personalized Dedicated to the clients Quality of service Advice & training Efficiency Reactivity • Our products Range of products complete and varied: golf, adventure… Adapted to each client Always innovative Oriented “Responsible Tourism”

  10. STRENGTHS • Our suppliers Carefully selected (quality, insurances…) Often audited Relationship based on trust Constructive partnership • Our pricing policy Quality of services at reasonable prices

  11. STRENGTHS • Our marketing supports Tools are available on our website: - Typical programs - Picture library - Customizable fact sheets - Country presentations … • Invoicing A centralized invoicing for every country Possibility of on-line payment with our website

  12. STRENGTHS • Some statistics… Did your journey meet your expectation? • Above 28,0 % • Definitely 68,4 % • Not really 2,9 % • Not at all 0,7 % 96,4 % of clients satisfied!

  13. Head Office 82-83 Street 7B - Khu A An Phu - An Khanh - District 2 Ho Chi Minh City - Vietnam [t ]: 84-8 6281 0222 [ f]: 84-8 6281 0333 [ e ]: info@phoenixvoyages.com [ w ]: www.phoenixvoyages.com

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