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Developing Human Capital FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy. Dr. Philip M. Price Department of Logistics University of Alaska. Human Capital Development: T-KASE & the Knowledge Worker.
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Developing Human Capital FOR THE GLOBAL SUPPLY CHAINCollege of Business and Public Policy Dr. Philip M. Price Department of Logistics University of Alaska
Human Capital Development:T-KASE & the Knowledge Worker We as Knowledge Workers of today’s Information Age have an individual T-KASE, which we must constantly and vigilantly develop and expand. • T = Talents • K = Knowledge • A = Attitude • S = Skills • E = Experience
Once upon a time: STEPMOTHER CEO EXTERNAL SHAREHOLDERS DAUGHTER FINANCE STEP-SISTER CINDERELLA LOGISTICS DAUGHTER MARKETING MANUFACTURING /SERVICE SUPPORT: INVENTORY CONTROL, WAREHOUSING PURCHASING AND SUPPLY MANAGEMENT PHYSICAL DISTRIBUTION: PACKAGING, TRANSPORTATION EXTERNAL CUSTOMERS EXTERNAL SUPPLIERS
Why Should All Organizations Develop Their Logistics and Supply Chain Management Employees? Are at the core of: • Minimizing costs of their product or services • Maximizing their customers’ experience by exceeding their expectations
I don’t know what this logistics is, but I want some of it. Admiral Ernest J. King Chief of United States Naval Operations 1942
Supply chains are complex with multiple suppliers, warehouses, manufacturing facilities, distribution centers, and retailers… TransportationIndustry Manufacturing Facility 1 (in China) Supplier 1 End User 1 Retailer 1 warehouse Distribution Center 1 End User 2 Supplier 2 Retailer 2 Service Industry warehouse Manufacturing Facility 2 (in Mexico) End User 3 Distribution Center 2 Supplier 3 Retailer 3 End User 4 warehouse Supplier 4 Distribution Center 3 End User 5 Manufacturing Facility 3 (in Ohio) warehouse Retailer 4 Supplier 5 End User 5 FLOW OF RAW MATERIALS FLOW OF FINISHED GOODS $$$ FLOW OF FINANCES $$$ FLOW OF INFORMATION
LOGISTICS MANAGEMENT INBOUNDPROCESSES INTERNAL PROCESSES OUTBOUND PROCESSES • MATERIALS MANAGEMENT • MANUFACTURINGSUPPORT PHYSICALDISTRIBUTIONMANAGEMENT • PURCHASING & SUPPLY MANAGEMENT • BUYING • MARKET RESEARCH • INTERNAL WAREHOUSE MANAGEMENT • MATERIALSHANDLING • INVENTORYMANAGEMENT • FINISHEDGOODSWAREHOUSEMANAGEMENT • PICKING • PACKAGING • ORDERPROCESSING TRANSPORTATION EXTERNALDISTRIBUTION CENTER MANAGEMENT SUPPLIERS RAW MATERIALS & INPUTSINTOPRODUCTION MANUFACTURINGPROCESS SUPPORT FINISHED GOODS ISSUANCE CUSTOMERS THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS The Associated Flow of Information The Associated Flow of Information The Associated Flow of Information Flow of Finances Flow of Finances Flow of Finances Flow of Finances A MAP OF LOGISTICS MANAGEMENT PROCESSES
MARKETING DEPARTMENT FINANCE DEPARTMENT LOGISTICS DEPARTMENT HUMAN RESOURCE MANAGEMENT DEPARTMENT MANUFACTURING OR SERVICE DEPARTMENT DEPARTMENTS WITHIN AN ORGANIZATION THAT FORM THE CORE EXTERNAL SUPPLY CHAIN MANAGEMENT TEAM
Career Path in Logistics and Supply Chain Management Strategic Management Level Masters in Global Supply Chain Management Tactical Management Level SupervisoryLevel Specialist/Operator Level
LOG A661: Supply Chain Strategic Planning Supply chains are complex with multiple suppliers, warehouses, manufacturing facilities, distribution centers, and retailers… Manufacturing Facility 1 (in China) Supplier 1 End User 1 Retailer 1 LOG A662: Supply Chain Knowledge Management warehouse Distribution Center 1 End User 2 Supplier 2 Retailer 2 warehouse Manufacturing Facility 2 (in Mexico) End User 3 Distribution Center 2 Supplier 3 LOG A663: International Supply Chain Management Retailer 3 End User 4 warehouse Supplier 4 Distribution Center 3 End User 5 Manufacturing Facility 3 (in Ohio) warehouse LOG A664: Supply Chain Management Leadership Retailer 4 End User 5 FLOW OF RAW MATERIALS FLOW OF FINISHED GOODS LOG A665: Supply Chain Measurement $$$ FLOW OF FINANCES $$$ FLOW OF INFORMATION
Career Path in Logistics and Supply Chain Management Strategic Management Level Tactical Management Level Undergraduate in Global Supply Chain Management SupervisoryLevel Specialist/Operator Level
LOGISTICS MANAGEMENT INBOUNDPROCESSES INTERNAL PROCESSES OUTBOUND PROCESSES • MATERIALS MANAGEMENT • MANUFACTURINGSUPPORT PHYSICALDISTRIBUTIONMANAGEMENT • PURCHASING & SUPPLY MANAGEMENT • BUYING • MARKET RESEARCH • INTERNAL WAREHOUSE MANAGEMENT • MATERIALSHANDLING • INVENTORYMANAGEMENT • FINISHEDGOODSWAREHOUSEMANAGEMENT • PICKING • PACKAGING • ORDERPROCESSING TRANSPORTATION EXTERNALDISTRIBUTION CENTER MANAGEMENT SUPPLIERS RAW MATERIALS & INPUTSINTOPRODUCTION MANUFACTURINGPROCESS SUPPORT FINISHED GOODS ISSUANCE CUSTOMERS THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS The Associated Flow of Information The Associated Flow of Information The Associated Flow of Information Flow of Finances Flow of Finances Flow of Finances Flow of Finances LOG A378: Logistics and Supply Chain Management LOG A379: Transportation Management LOG A 415: Purchasing Management LOG A416: International Logistics and Transportation Management LOG A417: Materials Management A MAP OF LOGISTICS MANAGEMENT PROCESSES
Career Path in Logistics and Supply Chain Management Strategic Management Level Tactical Management Level AAS in Logistics Operations 60 CREDITS SupervisoryLevel Undergraduate Certificate in Logistics 30 CREDITS Specialist/Operator Level Occupational Endorsement in Logistics 15 CREDITS
LOGISTICS MANAGEMENT INBOUNDPROCESSES INTERNAL PROCESSES OUTBOUND PROCESSES • MATERIALS MANAGEMENT • MANUFACTURINGSUPPORT PHYSICALDISTRIBUTIONMANAGEMENT • PURCHASING & SUPPLY MANAGEMENT • BUYING • MARKET RESEARCH • INTERNAL WAREHOUSE MANAGEMENT • MATERIALSHANDLING • INVENTORYMANAGEMENT • FINISHEDGOODSWAREHOUSEMANAGEMENT • PICKING • PACKAGING • ORDERPROCESSING TRANSPORTATION EXTERNALDISTRIBUTION CENTER MANAGEMENT SUPPLIERS RAW MATERIALS & INPUTSINTOPRODUCTION MANUFACTURINGPROCESS SUPPORT FINISHED GOODS ISSUANCE CUSTOMERS THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS The Associated Flow of Information The Associated Flow of Information The Associated Flow of Information Flow of Finances Flow of Finances Flow of Finances Flow of Finances LGOP A110: Logistics, Information, and Customer Service Operations LGOP A120: Warehouse Management and Inventory Control LGOP A125: Transportation Services LGOP A160: Purchasing and Supply Management LGOP A235: Transport Operations Management A MAP OF LOGISTICS MANAGEMENT PROCESSES
Career Path in Logistics and Supply Chain Management Strategic Management Level Masters in Global Supply Chain Management Tactical Management Level Undergraduate in Global Supply Chain Management AAS in Logistics Operations 60 CREDITS SupervisoryLevel Undergraduate Certificate in Logistics 30 CREDITS Specialist/Operator Level Occupational Endorsement in Logistics 15 CREDITS
Final Thought… If you think education is expensive, Try the cost of ignorance…