SAINT 2001 – Can THIM support strategic decision making ?

1. TODAY We’LL TALK ABOUT ……. VO Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health SAINT 2001 – Can THIM support strategic decision making ?

2. T.H.I.S. Internet & Mobile Mobility FCS Biotechnologies Disease V.O. SAINT 2001 – Can THIM support strategic decision making ? Internet & Mobile H.T. & “HEALTH & TERRITORY” Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Staff training Telesupport EBM - BP Territorial emergency mgmt Mobile health EBM - BP Telesupport Territorial emergency Mobile health THE V.O. PROJECT VIRTUAL ORGANIZATIONS

3. Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health R.B.META……. MGR[TECH, KM, …] SAINT 2001 – Can THIM support strategic decision making ?

4. Territorial disease & management Local Health Firm Continuity PREVENTION in assistance ARPA GP GP P H HatH P F_up P H HatH P F_up RE OST RE OST Home-care_2 Home-care Internet & Mobile V o l u n t a r y work Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Social Telesupport EBM - BP Territorial emergency SENSIBILIZATION Mobile health Social Prevention dep.t V o l u n t a r y work social Individuals External centers Institutions Other assistential health SAINT 2001 – Can THIM support strategic decision making ?

5. Role of IT in managerial development Organizational view Informative view RAPSODIA PAVMA Q Organizational R_Evolution “IT” Systems Delega obiettivi responsabilizzazione Sensibilizzazione incentivazione & its fundamental components Processes activities Directional monitoring Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Training model: the "Learning Center" Telesupport EBM - BP Territorial emergency Mobile health Autostima "Q" Il MANAGER PUBBLICO Nuovi approcci organizz_informativi Il nuovo concetto di TEAM "Potenziale" Nuovi approcci formativo_culturali Nuovi sistemi di "Valutazione" Risorse umane Motivazione crescita SYMPOSIUM Training view SAINT 2001 – Can THIM support strategic decision making ?

6. Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health Mobility net Clinical & managerial processes Processes monitoring Internet & Mobile Internet & Mobile Internet & Mobile Clinical tele monitoring O.O. Mobility FCS FCS Clinical DSS FCS Biotechnologies Biotechnologies Biotechnologies Disease V.O. Disease Internet protocol DSS H.T. & & SAINT 2001 – Can THIM support strategic decision making ? Training mgmt mgmt Training Adaptive DSS Telesupport Telesupporto EBM - BP EBM - BP EBM - BP Telesupporto Territorial emergency Emergence territorial Managerial tele monitoring IL PROGETTO H.T. Tele… learning Internet Scientific society Mobile health Mobile health Mobile health MetaKM KM Virtual HIS Internet std KM

7. Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health O. O. SAINT 2001 – Can THIM support strategic decision making ?

8. Int/Ext Int/Ext O.I.O. K.I.O. Knowledge mgmt C.I.O. / R.I.O. K.O. Expertise Links/Connections The Organizational Objects O.I.O. C.O. R.O. and the structural flexible integration SAINT 2001 – Can THIM support strategic decision making ? O.O. Int/Ext Int/Ext Internet & Mobile Mobility T.O. FCS Biotechnologies V.O. Disease B.O. H.T. & Staff training mgmt Technology Telesupport EBM - BP Territorial emergency Human Mobile health T.I.O. P.O. B.I.O. Production O.I.O. P.I.O. Int/Ext Int/Ext

9. An example An example Examination Take charge Specialistic Procedures treatment Rehabilit Examin. Exams Stay a a a a a a a Types of classes of Object b b b b b b b Internet & Mobile Mobility FCS Biotechnologies V.O. Disease c c c c c c c H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health d d d d d d e e e e e Organizational Meta-objects - a chain of different elementary objects SAINT 2001 – Can THIM support strategic decision making ?

10. An example An example Admin Take charge Specialistic Treatment procedures G examin. Exams Dismissal Exami- nation Stay C B E A Client Process type D Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & F Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health Home Dyagnost. Other Special. Rehabilit Admin. Responsible for The physician the process Organizational Objects SAINT 2001 – Can THIM support strategic decision making ?

11. Planning model: the Territorial process Std treatment cover Std demand Bureaucratic times Waiting demands Access standard Program & regulation times PGM.ing Foreseen demands Programming Access regulation Internet & Mobile Process Responsibility attribution Diagnostic activities Rehabilitation Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health Admittance Internal and external Treatment Release Bonds from other OO care ordering Daily programming Std times and delays PRE_EVALUATION Treatment monitoring SAINT 2001 – Can THIM support strategic decision making ?

12. Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health K based modeling Process Clinical - managerial net mobility SPR process Monitoring Intelligent Agents Internet & Mobile Internet & Mobile Tele Monitoring clinical Pgmz. Mobility O.O. FCS FCS Biotechnologies virtual Community Clinical DSS V.O. Biotechnologies Disease ODDSP Open Decision Support Systems Protocol H&T & SAINT 2001 – Can THIM support strategic decision making ? Adaptive DSS Tele work mgmt Training Telesupporto Telesupport Tele Monitoring managerial EBM - BP EBM - BP Tele… training Emergence territorial Internet Soc. scient. THE H.&T. PROJECT Mobile health Mobile health SIO virtual MetaKM KM OKBC Open Knowledge Base Connectivity

13. Policies - Strategies & Territory Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health Goals Policies on the territory Strategies New capabilities/features Territorial Penetration capability supplied Revenues incomes Efficiency SAINT 2001 – Can THIM support strategic decision making ? Quality Demand (perceived Demand met Territorial needs Awareness Prevention Competition Competitive capability

14. CORRELATION BETWEEN INVESTMENT CAPABILITY, PULL - DEMAND Revenues Admin costs IMAGE on the territory P&L Writing down PUSH -OFFER Innovative therapies Investment capability Internet & Mobile New and innovative equipments Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Availability of specialized human resources Telesupport EBM - BP Territorial emergency Decisions Mobile health Investments Training Market demand R&D Competitiveness Territory USED RESOURCES, IMAGE AND COMPETITIVITY SAINT 2001 – Can THIM support strategic decision making ?

15. Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health AREAS SYSTEMSSocial context  social measurementScenarios  scenario planningHealth needs  health planningContext needs  constraint analysesDemand  programmingSupply  managementProcess  health managerial monitoringResult  control and evaluation. SAINT 2001 – Can THIM support strategic decision making ?

16. Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health Equilibrium + Delays + Orders +  Waiting lists + Waiting orders Demand SAINT 2001 – Can THIM support strategic decision making ? - - Intervention decision -  efficiency + + Rationalization Reengineering Reorganization + COMPETITION

17. Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health Clinical - managerial processes Processes monitoring Internet & Mobile Internet & Mobile Internet & Mobile Clinical tele monitoring Mobility FCS FCS FCS Biotechnologies Clinical DSS Biotechnologies Biotechnologies V.O. Disease H.T. DSS-DA Discovery Agent & & ODDSP Open Decision Support Systems Protocol Adaptive DSS Training mgmt mgmt Telesupport Telesupporto SAINT 2001 – Can THIM support strategic decision making ? Telesupporto Managerial tele monitoring EBM - BP EBM - BP EBM - BP H.T. - DSS, KM & Internet DSS Search Tele… learning Territorial emergencies Internet & scientific societies Mobile health Mobile health Mobile health MetaKM KM E-KM E-KM OKBC Open Knowledge Base Connectivity

18. CORRELATION BETWEEN PRESENCE CAPABILITY [INFORMATIVE] AND IMPACT ON THE TERRITORY Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt EBM - BP Telesupport Territorial emergency Mobile health Business Information systems supporting the territory intelligence Epidemiological and territorial IMPACT DSS on the territory SAINT 2001 – Can THIM support strategic decision making ? Forecasting solutions Territory H Market information External centers Institutions CADA TERRITORY PLANNING Social centers GP Voluntary work Individuals Workman's comp. Competitivity Chamber of Comm. / Municipal,Prov,Reg cooperation Systemic Collection net Others with the territory

19. The system and its components Business intelligence Analytical-forecasting system Clinical data Market data EPIDEMIOLOGICAL DSS Data_Base Model_Base Trends data PLANNING Statical models Analyses & Risk mgmt Dynamic models R&D Forecasting Training Internet & Mobile Scenarios Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt EBM - BP Telesupport Territorial emergency Info selection Mobile health Efficiency Effectiveness Data/ Models Quality strategic/territorial Market Info collection Impact Competitiveness in the territory Territory SAINT 2001 – Can THIM support strategic decision making ?

20. Theories E_CHAOS Internet & Mobile Internet & Mobile Mobility FCS FCS V.O. Biotechnologies Disease Biotechnologies H.T. & SAINT 2001 – Can THIM support strategic decision making ? mgmt Internet & Mobile Training Telesupporto Mobility Telesupporto FCS Biotechnologies V.O. Disease EBM - BP EBM - BP H.T. & Emergence territorial Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health Mobile health Mobile health Theories E_Health Clinical - Managerial Process Mobility net SPR Intelligent Agents Clinical Tele Monitoring O.O. Virtual Community Clinical DSS ODDSP Open Decision Support Systems Protocol K based modeling Adaptive DSS Tele work Managerial Tele Monitoring Tele… training Virtual SIO MetaKM KM Theories Theories OKBC Open Knowledge Base Connectivity E_Learning behavior E_decision

21. Internet & Mobile Mobility FCS Biotechnologies V.O. Disease H.T. & Staff training mgmt Telesupport EBM - BP Territorial emergency Mobile health SAINT 2001 – Can THIM support strategic decision making ?