Child Support – is there an app for that?

1. Child Support – is there an app for that? Lynnetta Thompson NDNH and Web Content Manager Office of Child Support Enforcement Your logo

2. New Hire Reporting & VOEs Income Withholding What’s new? How are collections & when will OCSE revise the IWO? e-IWO Child Support Portal Employer Services App Have you gone electronic? Lump Sum & eTerm Reporting Are you reporting? What’s on the horizon? OCSE Child Support Portal Where can you get help and find answers? Events/Resources

3. OCSE What can I help you with? What’s new with New Hire Reporting and VOEs?

4. New Hire Reporting Pilot • OCSE launched the New Hire Reporting Compliance Pilot last summer • Targets employers who might not be reporting new hires • Tests whether employers are more likely to respond to the federal Office of Child Support Enforcement (OCSE) versus the state child support office Your Logo

5. New Hire Reporting Pilot Methodology • OCSE compared two sequential quarterly wage records on the National Directory of New Hires (NDNH) • Employees listed in the later quarter, but not found in the earlier quarter, were considered possible new hires • Employers that did not report those individuals as new hires were considered potentially non-complaint • OCSE mailed approximately 600 letters

6. New Hire Reporting Pilot Results • Pilot ended November 30, 2015 for 6 states and January 3, 2016 for one state that started later • Results will help with future employer outreach strategies and to explore additional ways to improve new hire reporting compliance Your Logo

7. Verification of Employment Update • Amendment to Fair Credit Reporting Act in Fixing America’s Surface Transportation FAST Act (P.L. 114-94) • Eliminates requirement that child support agencies notify the noncustodial parent at least 10 days prior to requesting information from a consumer credit reporting agency if determining the appropriate level of payments or enforcing a child support order, award, agreement, or judgment • Many third-party VOE providers are considered consumer credit reporting agencies • DCL-16-01 provides guidance to child support agencies Your Logo

8. DCL-16-01 Your Logo

9. OCSE What can I help you with? How much did child support agencies collect through income withholding and what’s new with renewing the form? Your Logo

10. Income Withholding • Preliminary FY15 collections attributed to income withholding • $24.5 billion which represents 75% of all child support collections • IWO form revisions • The IWO form must be revised by July 31, 2017 and OCSE is beginning the reauthorization process • Comments will be accepted after the first notice publishes in the Federal Register later this year

11. OCSE What can I help you with? What’s the status of the e-IWO mandate for states? Your Logo

12. Electronic Income Withholding Orders • Receive child support IWOs electronically • Send electronic acknowledgments to child support agencies • Select programming or no programming option • Report lump sum payments and terminations Your Logo

13. e-IWO Statistics (as of 2/29/16) • 51 states/territories participating • Guam, SC, and VI not participating • 1,149 companies/ organizations representing 9,375 active unique FEINs • Over 5 million e-IWOs processed since 2005! Your Logo

14. OCSE What can I help you with? How can I report a lump sum payment or termination online? Your Logo

15. Lump Sum & eTerm Reporting Employer Services Web App • Lump sum reporting allows you to report employees who are eligible to receive upcoming lump sum payments • eTerm allows you to report that an employee no longer works or never worked for you Your Logo

16. Lump Sum & eTerm Reporting Statistics Employer Services Participation: • 49 states and territories participate in lump sum reporting (DE, MI, RI, VT, and WI not participating) • 51 states and territories participating in eTerm (NV, RI, and VT not participating) • 200 employers participate in lump sum reporting and eTerm • 1,337 FEINs For more information or a live demonstration, please contact employerserviceswebapp@acf.hhs.gov Your Logo

17. OCSE What can I help you with? What’s new with with the Child Support Portal? Your Logo

18. Child Support Portal Employer Services Application • Changing look and feel • Adding functionality for employers to: • review and edit address and subsidiary information in OCSE databases • assign address types, for example, address to send IWOs, VOE documents, and National Medical Support Notices • identify third-party providers for IWOs, VOEs, new hire reporting, workers’ compensation • provide company contact information • indicate whether a company offers health insurance to employees or if a company has a pension plan Your Logo

19. OCSE What can I help you with? Are there upcoming child support conferences that employers should attend? Your Logo

20. 2016 Employer Symposium We invite you to join us at • 2016 Employer Symposium May 5th in Myrtle Beach, SC • This is the fourth symposium in more than 10 years and will give attendees a forum to discuss program innovations and improvements • Stakeholders, including experts from the child support and employer communities, will explore ways to improve operations and communication • Go to the ERICSA website for additional information and to register for the 2016 Symposium! 20 Your Logo

21. 2016 NCSEA Leadership Symposium • Who? Attendees include Child Support Agency Leaders • What? Employer focused session: A Walk In My Shoes…The Employer, State, and Federal Perspective    • When? July 31—August 3, 2016 • Where? New Orleans, LA Go to the NCSEA website for additional information and to register for the 2016 Leadership Symposium in New Orleans, LA!

22. OCSE Website

23. Sherri Grigsby • Federal Manager • sherri.grigsby@acf.hhs.gov Lynnetta Thompson Manager, NDNH and Web Team lynnetta.thompson@acf.hhs.gov Employer Services Team Robyn Large Employer Services Web App and EFT robyn.large@acf.hhs.gov Cindy Holdren IWO & NMSN Outreach, Policy, Website cynthia.holdren@cf.hhs.gov Bill Stuart e-IWO william.stuart@cf.hhs.gov

24. Questions