61, Moyka, Saint-Petersburg, Russia, 191186. Tel.: 7-812-311-4170 Fax: 7-812-315-8947

1. Management Center of Telecommunications Networksand Services Planning of Integrated Network and Service Management Systemsfor the Russian Telecommunications Market Dr. Alexander KostinMinistry of Telecommunications of the Russian Federation Saint-Petersburg State University of TelecommunicationsR&D Department Management Center of Telecommunications Networksand Services 61, Moyka, Saint-Petersburg, Russia, 191186. Tel.: 7-812-311-4170 Fax: 7-812-315-8947 E-mail: kostin@sut.ru http://certlab.sut.ru

2. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Prerequisites of INsSMS creation • Availability of the competitive environment among telecommunication operators • Necessity of creation of the new high-quality and profitable services • Necessity to maximize the investments repayment • Limited capacities of staff and informational resources for management systems development • High costs connected with management systems development • Necessity of the flexible approach to perspective network requirements and services

3. Development of the approach describing: Use of modern methods for networks and telecommunications services management planning Evolutionary approach to new management technologies, including Integration and flexibility in transition from OSI models to open distributed processing (ODP) Providing interactive domain model (IDM) Consideration of the specific features of the Russian telecommunications networks Consideration of the existing technical solutions for management and staff-organizational structure of the management centers Use of convenient planning and designing procedures Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Statement of the Problem

4. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Initial Data • Structure of transmission networks equipment • Structure of switched networks equipment • Structure of access networks and SS7 network equipment • Features of providing services • Plans of networks development and modernization considering its management • Features of existing management systems equipment • Existing staff-organizational structure of management centers

5. Availability of large number of analog networks with electromechanical switches Availability of the private operators providing modern telecommunications services By using, on networks of various maintenance methods (preventive, corrective, controlled) Availability of users system of payment for local telephone calls Availability of large numbers of the equipment suppliers of the separate operators Necessity of provisioning of network operating processes in extreme situations Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Special features of Russian PSTN

6. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Management Planning is a set of actions on developmentof the plan describing tasksand interconnected networks and services management processes and as well as management systems and management centers realizing these processes with the help of hardware, software and the personnel within the area of servicing

7. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Evolution of Approaches to Management Planning BML SML ? NML NEML NE

8. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market MANAGEMENT PLANNING is a basis of operators business strategy

9. Management Processes Process А Process B Process C Process D Process А Function А Function B Function C Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Algorithm of Creating of Management Plan Step 1 Step 2

10. Function А Center А Center В System С SystemD System E SystemD System С SystemD Center А Center В System С Center А System E System E Plan В Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Step 3 Plan А Step 4 PlanВ Step 5

11. Definition of the list of Management Systems to be realized on network management level А1 Analysis of initial data presented by customer А6 Developing of the list of operations processes on the basis of customers requirement Definition of the list of Management Systems to be realized on service and business management level А2 А7 Developing of the technical requirements on realizing of Management Systems inside the IMS А9 Developing of some versions of Management Systems interaction Decomposition of operations processes to functions, corresponding to TMN management functions А3 А8 Distribution of set of all functions at hierarchical levels of the IntegratedManagement System А4 Selection of management products to meet the developed requirements Definition of the list of Management Systems to be realized on network elements management level А5 А10 Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market The generalized algorithm of creating of management plan

12. Definition of set of service management systems А1 Analysis of initial data presented by customer А6 Definition of the list of service management areas (problems) and analysis of service management processes Developing of some versions of service management systems and low-level management systems interaction А2 А7 Developing of the technical requirements on realizing of Management Systems on service management level Definition of set of management functions for all management areas (problems) А3 А8 Selection of management systems on service management level to meet the developed requirements Definition of the list of Management Systems to be realized on service management level А4 А9 Developing of some versions of Management Systems interaction on service management level for different management areas А5 Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Algorithm of creating of services management plan

13. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Analysis of Initial Data (А1) • Systematization • Definition of management subsystems • Formation of approachto management subsystems creation • Analysis of existing and introducing services

14. Function set 1 Process of fault management . . . . . BML SML NML NEML Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Structure of Operations Processes (А2, А3, А4) Function set group 1 Function 1 . . Process of performance management FunctionN . . Process ofconfigurationmanagement . . Process ofsecuritymanagement . .

15. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Example of NEML and NML Management Systems Determination toINMS NMS NML EMS forA-type DTE EMS forB-type DTE EMSfor C-type DTE EMS forD-type DTE EMS forE-type DTE NEML ruralnetwork urbannetwork . . . . . . . . . . . . . . . A-type DTE B-type DTE C-type DTE D-type DTE E-type DTE

16. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Selection of Staff-Organizational Structure of the Management Centers(А5, А6) • Method of organization of management center • Use of management center staff • Territorial staff distribution • Staff time-schedule • Distribution of the LRUs • Definition of management centers and software support centersstaff • Definitionof management centers and software support centers workplaces number

17. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Definition of Management Systems and Centres Interaction (А8) • NEML • Definition of interaction algorithms • Definition of responsibilities for all staff categories • NML • Definition of interaction algorithms • Definition of responsibilities for all staff categories

18. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Development of the technical requirements to realization of Management Systems (А9) • NEML • On the basis of functions distribution among management levels • For every operations process • Considering existing requirements • NML • On the basis of functions distribution among management levels • For every operations process • Considering existing requirements

19. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Example of Selection of Management Products Satisfying the Developed Requirements (А10) NEML A-type switch B-type switch C-type switch D-type switch E-type switch NML Management system permitting urban network and ruralnetwork management on this management level K-type switchmanagement system M-type switchmanagement system N-type switchmanagement system

20. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market • Integrated Network Management System Functions • Representation of the whole network graphical chart • Alarm signals control • Recording of the alarm messages to a log-file • Transferring alarm messages to a certain format • Additional alarm messages urgency classification • Classification of alarm messages on urgency criteria • Different thresholds setting to the alarm messages • Alarm messages filtering • Alarm messages correlation • Alarm messages archive support • Alarm messages statistics support • Fault tickets management • Low-level remote access to the management systems • Customers management

21. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market SML and NML Processes Interaction Customer-relatedprocesses Billing Customer InterfaceManagement RequestsProcessing ServiceProblemsProcessing Customer QoSManagement Customer ServiceRestoration QualityManagement Tariffication ServiceConfiguration Services ManagementLevel Service-relatedprocesses Network ManagementLevel OTHERPROCESSES MONITORINGPROCESSES

22. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Types of information transmitted betweenSMS and NMS

23. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market NMS and SMS Integration

24. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Mathematical Model of NMS and SMS Integration

25. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Developed Designing Process Modules QSs QSs QSs QSs one phase two phase three phase M | M | 1 ... One phase M | M | 1 M | G | 1 two phase M | M | 1 M | M | 1 M | G | 1 M | G | 1 two phase three phase four phase different types ? BMS OSS four phase M | M | n3  M | M | 1  GI | G | 1  GI | G | 1 B SMS A TMN F EMS S P NMS A OAMS C F C M OAMS-NE A O M

26. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Basic Functional Architecture of Integrated Management SERVICE MANAGEMENT INTEGRATION/CORRELATION Fault management Fault management Performance management Performance management Fault management Performance management Fault management Performance management Configuration management Configuration management Configuration management Sequrity management Sequrity management Configuration management Sequrity management Sequrity management SWITCH MANAGEMENT … MANAGEMENT SDH NETWORK MANAGEMENT SS7 MANAGEMENT DATA TRANSMISSION NETWORK TELECOMMUNICATION NETWORK

27. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Example of the Physical Architecture of Integrated Management ServicesManagementLevel SMS INMS NetworkManagementLevel NMS-SDH NMS-X Common MS-ATM Common MS-SS№7 NetworkElementsManagementLevel EMS-SDH EMS-X DATA TRANSMISSION NETWORK NetworkElementsLevel TELECOMMUNICATION NETWORK

28. Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market Documentation List on Integrated Management System Planning • Initial data for planning • Management systems configuration • Staff-organizational structure of management centers • Documentation on operation and maintenance of management systems • Documentation on operation and maintenance of managed equipment