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THE fishbone diagram. Group Rezenebe : DAWANG, Melver DY, Anna GOIS, Duke ROXAS, Juan Gabriel. History. Dr. Kaoru Ishikawa 1960 – Seven Basic Tools of Management Mazda Miata. Overview. Determines root causes Identifies a Topic and Factors affecting it Visual Illustration
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THE fishbone diagram Group Rezenebe: DAWANG, Melver DY, Anna GOIS, Duke ROXAS, Juan Gabriel
History • Dr. Kaoru Ishikawa • 1960 – Seven Basic Tools of Management • Mazda Miata
Overview • Determines root causes • Identifies a Topic and Factors affecting it • Visual Illustration • Cause and Effect Diagram
Creating the Diagram • List the Factors • Group if possible • Determine the head • Draw the fishbone diagram
References • http://quality.enr.state.nc.us/tools/fishbone.htm • http://www.lpg.fsu.edu/charting/InstructionalStrategies/howto-tactics/ht-k5sfish.asp#UseInLesson • http://en.wikipedia.org/wiki/Ishikawa_diagram